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MSN Explorer Not Responding


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I frequently get that notice, accompanied by a partially whited out screen (the notice not whited out), plus choices "Wait For Problem To Resolve" (or something like that) or "Close Program Now," when using my MSN/com email. WiseCare doesn't resolve it.

 

Operating system:Windows 7 Home Premium (64 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 3839 MB

CPU: Intel® Core2 Duo CPU T6500 @ 2.10GHz

Drive Info:

C: 913.70 GB

D: 17.67 GB

Internet Explorer: 10.0

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  • 8 months later...

While using MSNmail. Screen grows grey-white. Given choice CLOSE PROGRAM or WAIT FOR PROGRAM TO RESPOND. Never responds.

Recurrent

 

2a2e94ffe5aad4636a88c52c5a6ecdfc.png

 

Operating system:Windows 7 Home Premium (64 bit) Service Pack 1

System root: C:Windows

Available physical memory: 3839 MB

CPU: Intel® Core2 Duo CPU T6500 @ 2.10GHz

Drive Info:

C: 913.70 GB

D: 17.67 GB

Internet Explorer: 10.0

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Hi zammer.

 

1) Open an elevated command prompt and type (or copy/paste):

cleanmgr /sageset:1 
Press enter, tick every option (or the options that you prefer) inside cleanmgr advanced menu, click ok, then type this:

cleanmgr /sagerun:1
Press enter and wait until it finishes.

 

2) Launch ipconfig /flushdns into the same command prompt (at previous point).

 

3) Into the same command prompt (at previous point), copy the following line in the code, paste it in the command prompt (right-click with the mouse, paste), press enter on your keyboard, wait until it finishes, close the command prompt, restart your computer:

RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 4351
4) Download adwcleaner portable (click), run it, select every entries, clean them and restart (it wants to be restarted).

 

 

Looking forward for your kind feedback!

 



How to run an elevated command prompt for Windows vista/seven users

One of these three methods:

- click start, all programs, accessories, right-click the command prompt in the list and click run as administrator, click yes on the user account control window that should appear

- click start, type cmd in the searchbox, right-click the cmd in the list of results and click run as administrator, click yes on the user account control window that should appear

- click start, type cmd in the searchbox, press and keep pressed ctrl + shift Keys on your keyboard, then press enter, click yes on the user account control window that should appear



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  • 5 weeks later...

Hey zammer,

Sorry, I don't have a msn account, so I cannot test your problem.

But, someone said, change the IE settings may solve it. You can try it.

Open IE -> Tools -> Internet options -> Advanced, tick "Empty Temp Internet Files Folder When Browser Is Closed" Hit OK.

post-45-0-22649000-1433828494_thumb.png

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