gilbertwtorres852 Posted February 16, 2014 Report Share Posted February 16, 2014 I can't restore my desktop computer back to factory fresh. Operating system:Windows 8.1 (64 bit) System root: C:\WINDOWS Available physical memory: 3967 MB CPU: Intel® Pentium® CPU G2020T @ 2.50GHz Drive Info: C: 447.57 GB D: 16.36 GB Internet Explorer: 11.0 Link to comment Share on other sites More sharing options...
UCanFixIt Posted February 16, 2014 Report Share Posted February 16, 2014 Since each PC/Laptop manufacturer has a different way to do a factory restore, you'll have to provide the specific make/model of your PC/Laptop and provide a detailed description of your attempt and where it failed in the process. There is no way to help you without that specific information. BTW, did you make the factory restore discs right after the initial setup? David Bailey 1 Link to comment Share on other sites More sharing options...
xilolee Posted February 17, 2014 Report Share Posted February 17, 2014 Hi guys! gilbertwtorres852 you can also try: Right-click on start, shut down or sign out, SHIFT + restart (press and keep pressed shift key on your keyboard and simultaneously click restart) Advanced recovery options should appear Click troubleshoot Click refresh your pc Link to comment Share on other sites More sharing options...
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