Wise Duplicate Finder

[golfrbob]

Running Wise  Duplicate Finder Pro on Windows !! and notification keeps popping up with Cloud saying program is downloading from John-Personal. What does that mean?

[wisecleaner_admin]

Dear user, 

Sorry about that. Generally, data from Cloud Storage app like OneDrive is saved in the form of a thumbnail on the C drive instead  of the file in itself. So Wise Duplicate Finder needs to download these data from OneDrive first, this process would be very slow. Therefore, there are two suggestions for you:

1. Select the specific folders or files to scan rather than select the whole C drive in Wise Duplicate Finder. 

2. Open your Cloud program, then click the Sync and backup> Advanced settings> Download all files, which can help you download all files to your PC from OneDrive. Then scan again.