Ｈｏｗ ｔｏ Ｒｅｃｏｖｅｒ ｅｎｃｒｙｐｔｅｄ ｆｉｌｅｓ ａｆｔｅｒ ｒｅｉｎｓｔａｌｌ Ｗｉｎ ？

[How to unlock file]

Ｉ　ｅｎｃｒｙｐｔｅｄ　ｓｏｍｅ　ｆｉｌｅｓ　ａｎｄ　ｆｏｌｄｅｒｓ　ｂｅｆｏｒｅ　Ｉ　ｒｅｉｎｓｔａｌｌｉｎｇ　Ｗｉｎ．　Ａｆｔｅｒ　Ｉ　ｒｅｉｎｓｔａｌｌｉｎｇ　Ｗｉｎ，　Ｉ　ｒｅａｌｉｚｅｄ　ｅｎｃｒｙｐｔｅｄ　ｆｉｌｅｓ　ｍａｙ　ｎｏｔ　ｄｅｃｒｙｐｔ．　Ｉ　ｈａｖｅ　ｔｒｉｅｄ　Ｄｒｉｖｅｓ　ｔｏｏｌｓ

[wisecleaner_admin]

Dear user, 

Sorry about that. We suppose that the file loss may be because the files are stored in the C drive, and reinstalling the system will automatically format the C drive. You can try to recover lost files with another product of our company, Wise Data Recovery. But the chances of recovering the files are not very high.

[How to unlock file]

On 4/23/2025 at 1:55 PM, wisecleaner_admin said:

Dear user, 

Sorry about that. We suppose that the file loss may be because the files are stored in the C drive, and reinstalling the system will automatically format the C drive. You can try to recover lost files with another product of our company, Wise Data Recovery. But the chances of recovering the files are not very high.

I apologize I did not explain loss file stroring in Non C drive. And I still keep them.I want to upload the example encrypting file in attach file but failed. I also can not open it, copy it. Every encrypting File has a lock icon as the following photo.

 

I also try to recover by  using Wise Data Recovery. However, I did not find any files I want.

Can I have chance to recover my files?

[wisecleaner_admin]

Dear user, 

Sorry about that. No features of Wise Folder Hider will add a yellow lock icon to users' files or folders. 

Maybe you can refer to this guide to fix it:

https://www.wisecleaner.com/think-tank/587-3-Ways-to-Remove-Yellow-Lock-from-Files-on-Windows-11.html