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Computer not reading DVD drive


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When I put a disc into the dvd/cd RW it tells me there is nothing on the disc and to insert cd/dvd into drive.

 

 

 

Operating system:Windows 7 Professional (64 bit) Service Pack 1

System root: C:Windows

Available physical memory: 5980 MB

CPU: Intel® Core2 Duo CPU E8400 @ 3.00GHz

Drive Info:

C: 148.91 GB

Internet Explorer: 11.0

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