Wise Cleaner 365 caused my PC to stop connecting to internet.

[adonizedek]

This software caused my PC to not be able to connect to the internet. I am getting no help from seller. Help! I have no files to attach. The windows troubleshooter has no solutions.

 

[wisecleaner_admin]

Please tell me more details:
1, Your OS info
2, the name of the wisecleaner product, and the version id
3, which function do you use.
4, can't connect to internet, give me a screenshot of the Ethernet/Wifi status