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usb external dvd burner cannot find drive letter, etc


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external dvd burner (hewlettt packard) super multi drive cannot find drive letter and windows cannot find hardware while running windows version 7

 

 

 

Operating system:Windows 7 Home Premium (64 bit) Service Pack 1

System root: C:Windows

Available physical memory: 4009 MB

CPU: Intel® Core i3-2120 CPU @ 3.30GHz

Drive Info:

C: 916.66 GB

Internet Explorer: 10.0

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Do you means you cannot see the DVD burner in Windows 7?

Please right click My Computer icon in desktop, then click Manage, click Disk Management, can you find the DVD in right window? If yes, right click it, then click Change Drive Letter and Path, click Change, select a letter in the drop-down menu, then click OK to save.

post-45-0-99397500-1439199280_thumb.png

If you cannot see it in Disk Management, please check the DVD cable line, power line, change another USB line, and plug in rear USB port of your PC.

 

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