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Can't connect to the Internet (see description)


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I have been unable to connect for the past 2 weeks. and today when I started my computer I chose to start it in "Safe Mode with Internet connections" and as you can see, I am, right now, on the NET.

As far as I know, it is refusing to connect because, "A Remote (something) is not running", but there is no explanation of how to implement any fix.

CAN YOU TELL ME WHAT TO DO PLEASE!

D.Gary Jones QCS, CCS.

 

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Operating system:Windows 7 Home Premium (32 bit) Service Pack 1

System root: C:Windows

Available physical memory: 2037 MB

CPU: Intel® Pentium® D CPU 3.00GHz

Drive Info:

C: 74.00 GB

E: 149.05 GB

Internet Explorer: 11.0

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