Wesley909
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Posts posted by Wesley909
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Thanks for the below and work issues caused a delay in replying.
Sadly, I have tried this three times now the last two times with every bit of security (including Windows Smart Screen) disabled. I get the error message in this screenshot:
Hi,
Please download this file (WiseDiskCleaner20171017.zip), extract and paste them to wise disk cleaner installation folder to cover old files.
Run Wise Disk Cleaner to scan, it will create a log file named wdclog.txt in %appdata%\Wise Disk Cleaner
Then open this folder %appdata%\Wise Disk Cleaner, send wdclog.txt to us.
Thanks.
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I did try that originally. But I have tried that again and it made no difference.
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Please download Custom.ini and paste it to Wise Disk Cleaner installation folder
When you run Wise Disk Cleaner, you will see the additional test entry.
Thanks. I did that and that files shows in my WDC as it does in your screen shot.
It still finds almost no Firefox cache, as before, compared to CCleaner Slim.
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That suggestion defeats the object of this thread.
EDIT: Just to humour the suggestion I installed Wise Care and lo and behold after running the Common Cleaner with the same settings, it found just 11mb of cleaning. CCleaner found a further 146mb.
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I've used both versions and WDC is still not cleaning even 30% of the cache selected in these past three weeks.
I have tried a total clean uninstall, system restart, check folders, reinstall.
Makes no difference.
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In the last few weeks Wise DC has turned into a pile of rubbish. Despite settings having every single piece of internet cache set to be deleted (except only for saved form and passwords for Firefox) it is failing to delete 80% of Firefox and Opera cache. I now have to rely on CCleaner to do the job properly.
My system: Win 10 64 bit laptop
WDC Version installed 9.5.6.678
NO LONGER CLEANING CHOSEN CACHE
in Wise Disk Cleaner
Posted
I've updated it and it is no different. CCleaner is still finding over 100% more cache than Wise, so I'm going to stick with CCleaner.