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terry

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Posts posted by terry

  1. Hello,

    Please follow the following steps to fix the issue.

    1. Press "Win+R" or "start - run".

    2. Type "gpedit.msc" to open Group Policy Object Editor

    3. Go to "Local Compture Policy - Computer Configuration - Adiministrative Templates - Windows Installer - Disable Windows installer".

    4. Double-click "Disable Windows Installer".

    5. Change the settings to "Disable" and click "OK" button to save the changes.

    6. Reboot your PC.

    Enjoy,

     

    post-570-0-05029100-1375694215_thumb.jpg

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  2. Hello, 

    Please disable hard drive autorun feature with Wise Care 365 first.

    1. Run Wise Care 365.

    2. Go to "system tuneup" tab.

    3. Click "Optimize" button.

    4. Reboot your PC.

    Now you can double-click to open your drive D. Please follow the following steps to remove the trojan.

    1. Start – Control Panel -- Appearance and Personalization – Folder Options - View. 

    2. Follow the attached image to set the value.

    3. Open your drive D and you may find a file "Autorun.inf". 

    4. Just remove the file.

    Enjoy,

     

     

    post-570-0-26009400-1375692900_thumb.jpg

  3. Hello Doa,

    You can add memory banks of different timings to a same computer, however, this would cause the one of higher timing only can work at the lower timing. 
    e.g. If you’ve added two memory banks, of which one is of DD31333 and another one is DD31600, then the timing of 1600 would be reduced to 1333.

    I hope this is helpful for you.

  4. Hello,

    Normally, it’s because certain processes in the background with special authorities cannot be ended by System when Windows Shut Down, which accordingly causes hung-up of the system.
    Generally, it’s a problem brought by viruses, Trojans, driver module bugs of anti-virus software, or there’s something wrong with hardware drivers.
    Please firstly confirm your PC is not affected with viruses or Trojans. 
    Then please try uninstall the anti-virus software you are using and update certain hardware drivers.
    After you have fixed the problem, you can re-install your anti-virus software. 
  5. Looks like you have lost an environment variable - "%temp%". 

    Please follow the steps below to check it.

    1. Press "Win+R" or "start - Run".

    2. Type "%temp%" and click "OK".

    Normally, you should open a folder like "C:\Users\<your user name>\AppData\Local\Temp". 

    If windows can't open any folder or has opened a wrong folder. 

    Please follow the following steps to fix the issue.

    1. Click "start - All programs - accessories".

    2. Right click "Command Prompt" - "Run as administrator".

    3. Type the command - set temp="C:\Users\<your user name>\AppData\Local\Temp". (Please replace <Your user name> to your real user name.)

    Another method:

    1. Right-click "Computer" (On the desktop) - " Properties"

    2. Go to "advanced settings" and click " Environment Variables" to open the next window.

    3. Click "Add" button to add the variable - "temp" and set the value to "%USERPROFILE%\AppData\Local\Temp".

    4. Click "OK" to save changes.

    Now you can try to install the software again.

    Enjoy.

    post-570-0-09955200-1375688988_thumb.jpg

    post-570-0-08887000-1375688991_thumb.jpg

  6. Please follow the following steps to fix the problem.

    1. Press "Win+R" or click "start" - "run".

    2. Type "regedit" to open Registry editor.

    3. Go to "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer".

    4. Change the data of "NoDriveTypeAutoRun" to 145.

    5. Reboot your PC.

    A simple solution:

    Run Wise Care 365 or Wise Registry Cleaner. Go to "System optimizer" and click "Optimize" button. Reboot your PC.

    Enjoy,

  7. Hi,

    Thanks for your suggestion, we will do some improvement in the next update.

    If you are using ADSL or LAN, the Internet speed-up section will take your internet connection more stable and faster.

    But I have no idea for Mobile Broadband this itme, I think that you can just give it a try, and if it's possible, please tell us what the result after you tune-up the options. Please don't worry, you can easy to reset all settings to windows default settings with WRC. 

    Best regards,

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