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Everything posted by Bernard

  1. Hello, yes for sure, I am new also and agree with you that Wise Care 365 Pro is the best program and I have leaned much from looking at the forums. It's nice to see other peoples opinions and like the fact that they are monitored by WiseCleaners staff and that they reply/respond to our questions and concerns.
  2. Hello, the more I search and read the more confused I am also. I find it a challenge in my old age but it depleted the dopamine level in my brain. Am not sure either if the free version matters to your original question. I have read many blogs where some say to disable a certain program then someone else will reply not too. Yes, confusing for sure. Guess it's a matter of trial and error as in my System Configuration the instructions say "to identify the startup item that is causing a problem to Disable all then select the check box for the first service that is listed then restart the computer and if the problem doesn't reoccur then to eliminate this service as the cause of the problem" then to repeat this for every service. Doing this one by one is very time consuming so I will not do this and follow with WiseCleaner's suggestions. You are right in saying that eliminating programs that are not needed at start up will allow quicker startups as too many programs can decrease the performance of our computers. Again, I'm confused at which ones are safe to eliminate. In my system configuration it does say that selecting Disable All won't disable some secure Microsoft services required for the operating system to start so I find this to be a consolation and presume that this is why in WC they list the programs that cannot be disabled which I find a good safe feature as we can't disable them. As I said earlier I trust their judgement. I have not looked into it but would say that you are right in saying that it means the service is disabled on startup but the service will run when you need it. Personally, I don't schedule backups as I would rather do them myself. The service is disabled in Startup but I did some backups on my external drive and they show in Backup and Restore on my computer that they have been done. As for Volume Shadow Copy, well, long story, I can't make restore points as I have a file missing and I don't want to make another Factory Restore as I have done two already. Kind of the same principle that I can make a System Image on my external drive. I did one a couple of weeks ago and it was like making a restore. This file that is missing is not caused by WiseCleaner. I read somewhere that if you are not sure on what you are doing it is better not to disable any startup programs but as I say, I will follow Wise Cleaner's suggestions as they know better than me. In my Startup tab on WC I only have my antivirus program listed. Am not sure what the Records Tab is for (pro version only) but nothing is showing in it. All in all, I feel very safe using WiseCleaner and have found their support to be very helpful the few times I contacted them.
  3. Hello Wiseuser, your posting prompted me to check the recommendations for my computer (Windows 7 Home Edition 64 bit) which I found in System Configuration. I did not know about this until I read your posting. On the General tab I chose Normal Startup which loads all device drivers and services. The Service tab shows me which programs are running or stopped. I had quite a few that show stopped but are not causing me any problems. The instructions on my computer's Help and Support page have a Note saying "System Configuration is intended to find and isolate problems but is not meant as a startup management program". The Index of Help on WC says that Keep means to keep the currant status of the program but I played around a bit in there and am sure that I turned some programs on or off then could not remember what the Keep status was for these programs. This morning I clicked on the Records Tab in Startup Manager which shows items that are disabled but it says "we can easily enable the falsely disabled start ups". I found this to be very helpful as they are probably the Keep startup programs that I disabled in error so I clicked on Enable (or Restore) in order to turn them back on. Great, now my falsely disabled start ups are enabled. As per WC's suggestion I Enabled and Disabled programs as per their instructions including the Keep ones as I trust their judgement. I notice that they also have a good safety feature where we are not able to disable what they have maked as Must Be Enabled. I have so much to learn but the more I use Wisecleaner the more I realize that it's great and what I was looking for in a cleaner.
  4. Thank you I appreciate your reply.
  5. Yes, very easy as I did this when upgraded from free to pro.
  6. Keeping computer healthy

  7. I have version 2.46.194 (latest version) of Wise Cleaner Pro and also noticed that Quick Optimization is not available. Since it only defragments small files only perhaps it's not worth it? Since Full Optimization does "all files" wouldn't it be better to use this instead? Just asking as I'm not sure.
  8. I am not sure of the benefits of erasing the Free Space. In Privacy Potector/Disk Eraser I notice in the Index of Help that this erases deleted files but does not mention that it also erases Temp. Files and erases the Free Space as well. I would like to know when erasing the Free Space if the screen saver will interfere with the action of doing so if it comes on. I did this yesterday and it took over two hours. I did not enable the screen saver just in case. I would also like to know if I Stop the operation then restart it again later or the next day if the Free Space that it erased will be erased or if it will start all over again from the begining because it was stopped. It would be very helpful is this information was added in the Index of Help.
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