I was installing Microsoft Office in the background
I had a couple of browsers open and everything froze
control/alt/delete didn't help
never brought up task manager so I had to do a hard shut down after 10 minutes of nothing.
Unable to take a screen shot or any image
Operating system:Windows 7 Professional (64 bit) Service Pack 1
System root: C:Windows
Available physical memory: 3936 MB
CPU: Intel® Core i5-2520M CPU @ 2.50GHz
Drive Info:
C: 284.91 GB
Q: 11.72 GB
Internet Explorer: 11.0