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void143

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Posts posted by void143

  1. Hi,

    Installed WIse Disk Cleaner,It does not recognize Backup Drive, but also there is no errorlog.txt in mentioned folder or in any folders related to Wise Disk Cleaner

     

    Windows search provided 2 files named errorlog.txt, from path I suppose they are not related to Wise

    C:\ProgramData\NetClean Technologies\NetClean ProActive for Windows\Error\errorlog.txt

    C:\Users\All Users\NetClean Technologies\NetClean ProActive for Windows\Error\errorlog.txt

  2. Wise Data Recovery - cannot get disk information

     

    Hi,

    I have external WD NTFS hard drive which was used as a backup drive for domain controlled Windows 7 laptop. Recently I have system reinstalled and moved to another laptop under the same domain username. Now I'm trying to restore several accidentally deleted files from external hard drive using Wise Data Recovery.

    After selecting drive and pressing scan I receive error message saying "Error - Cannot get disk information"

    Permissions were checked and forcedly set to a new user and then to Everyone full access. But this did not solve the problem.

    CHKDSK was run but no error, just fixed some index entries.

     

    Any hint or idea how to solve this and get scanning done?

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