Until a week ago I used Wisecare 365 on a daily basis, primarily its cleaning facilities: check up, registry cleaner, common cleaner and the advanced cleaner consecutively. The reason why I stopped using the software is a simple one: I kept having problems with the program sounds which for one reason or another went mute: I am referring to the event sounds, system sounds as they are being activated by installed software, for instance the warning signal CCleaner produces when I order the program to delete a restore point, or the sound produced by Malwarebytes when it has updated its data base: all of these sounds were gone and I could not solve the problem by reconfiguring the sound settings. Unfortunately system restore would not help me out either, I really had to restore my computer using a full backup I created before, when the event sounds were still fully functional.
I tried and find out what caused the problem and initially had no idea but from the moment I stopped using WiseCare 365 the problems never recurred whereas until recently I experienced these problems just about every day. I think by now I may safely assume the problems are WiseCare related.
In my opinion not using WiseCare can only be a temporary solution. Generally speaking it is excellent software, not surprisingly I had been using it for many years but I feel I cannot start using the software again unless I know which part of the program is responsible for the problems I described above. Therefore I would like to ask two questions to this community: first, does the problem sound familiar to anyone and secondly, what can I do to prevent it from happening again, or, to put it differently: what exactly is it that is being removed from my computer that should have been left alone? I was using the pro version 3.45.302.