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To resolve the startup delay problem, we suggest you use the 10th solution of Wise PC 1stAid. About your another issue, would you please resend it in English please? Thanks.

The condition to activate the screen saver protection is that you do not do any operation to your PC, maybe you have done some operations with your PC. Another situation, maybe program runing has stoped the screen saver protection. Thanks.

Go to the control panel and click on "Programs and Features" then scroll down the list until you find Word and click on it. Then it should give you an option to Remove/Modify/Repair. Use the tool in there to repair the program. Thanks.

Please try the instruction below. 1) Start your computer and log on as an administrator. 2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore. 3) In the new window, select "Restore my computer to an earlier time" option and then click Next. 4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next. 5) Click Next on the confirmation window. 6) Restarts the computer when the restoration is finished. Thanks

Please try to change the power settings to the highest mode, Thanks.

We suggest you use Wise Memory Opimizer and the last solution of Wise PC 1stAid. Thank you.

We suggest you use the 4th solution of Wise PC 1stAid. Thanks.

Please follow the instruction below. open internet explorer and go to menu TOOLS,than do to INTERNET OPTIONS.go to CONNECTION tabs,and click on SETTINGS tab.than you heve to uncheck the use o proxy server for this connection( )and click ok . Thanks.

Please specify your issue. Thanks for your cooperation.

In normal situaion, they will not conflict with each other,while, part of their mechanism of PC tuneup tools may be different, so we suggest you keep less PC tuneup softwares in your PC. Thanks.

Could you please send a email to [email protected] ? There, you will find people who will help you retrieve your password. Thank you for supporting our software.

Please try the methods below. Method 1: Run the internet explorer performance troubleshooter and check. a) Press Windows key + W to search Settings. Type “Troubleshoot” without quotes and click on Troubleshooting. c) In the new windows click View all on the left pane. d) In the list of options, click on Internet Explorer Performance. e) Click Next and follow the on-screen instructions. Method 2: Manage add-ons Click the link and follow the steps “Manage add-ons in Internet Explorer” http://windows.microsoft.com/en-US/internet-explorer/manage-add-ons#ie=ie-10 Check if the issue is fixed. If not. Method 3: Reset the Internet Explorer. Click the link and follow the steps “How to reset Internet Explorer settings” http://support.microsoft.com/kb/923737?wa=wsignin1.0 Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature Also I suggest you to install latest Windows updates. http://windows.microsoft.com/en-US/windows-8/windows-update-faq Hope the information helps. Thanks.

You can try to use the last but one solution in Wise PC 1stAid to speedup the startup of your PC. Thanks.

Please install genuine windows system. Thanks.

We suggest you use the 7th solution of Wise PC 1stAid to resolve your slow browsing issue. Thanks.

I suggest you re-install your audio driver. Thanks.

You can try to do a system restore. Thanks.

Please try the method below. execute regedit search the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} When you found it delete Upperfilter and lowerfilter entries. Reboot your system. You'll see your DVD-ROM drive in your computer again and it will work. Thanks.

Hi, Go here: http://www.stardock....s/iconpackager/ and get the trial version of IconPackager, install it, use it to switch to any icon package, then switch back (if you want to) the standard windows icons. And voila... all icons back. Thanks!

Please try to use the 1st solution of Wise PC 1stAid to deal with this issue. If still can not be fixed, please try the method below. Go here: http://www.stardock....s/iconpackager/ and get the trial version of IconPackager, install it, use it to switch to any icon package, then switch back (if you want to) the standard windows icons. And voila... all icons back. Thanks!

Please try this method below. 1.Restart your system, press F8 to access safe mode, delete all files listed in download folder and DataStore under c:\windows\SoftwareDistribution. 2.Restart and access the normal mode, run windows update again. 3.If the above method does not work, please go into this website below. http://support.microsoft.com/mats/windows_update/en-us Run Fixit to fix, then run Windows update. Thanks.

Hi, Just go back to the device manager and click scan for hardware changes, it should detect your secondary hard drive. Also, since your dvd and hard drive is sharing one ide cable, make sure that one of them should be selected as slave. There should be a plastic jumper at the back of the hard drive or dvd drive to make it a slave drive. Thanks.

Please use the 1st solution of Wise PC 1stAid to resolve this issue. Thanks.

Download http://www.mediafire.com/?kblkok4l1f5z8cw Extract it,using http://www.rarlab.com/rar/wrar410.exe COpy the contents of administrative tools to %ALLUSERSPROFILE%\Start Menu\Programs\Administrative Tools or You can use this tool to recreate your admin tools http://www.winxptutor.com/download/admintools.zip copy the contents of system tools to %allusersprofile%\Start Menu\Programs\Accessories\System Tools If you're missing whole ACCESSORIES folder then use this tool http://windowsxp.mvps.org/Accessories.htm Good luck

Go here: http://www.stardock....s/iconpackager/ and get the trial version of IconPackager, install it, use it to switch to any icon package, then switch back (if you want to) the standard windows icons. And voila... all icons back. Thanks!