wisecleaner_admin

How do you know the smart indicates hard drive has problem? st9500325as, the type of your hard drive? If yes, download SeaTools from following link. http://www.seagate.com/gb/en/support/downloads/item/seatools-win-master/

I cannot understand you.

Please send this file to us. C:\WINDOWS\Minidump\103013-26421-01.dmp

Run Wise PC 1stAid, click the 2ed, 3rd, 6th icon, try to solve your problem.

Which browser do you use, IE or Chrome?

You run which program cause this problem?

Solution one: Run Wise Care 365 1, Clean system junk files on time. 2, Run System Optimizer to optimize system 3, System Tuneup----Startup Manager, disable useless programs, disable useless services. 4, System Tuneup----Context Menu, disable useless context programs 5, System Tuneup-----Registry Defrag and Disk Defrag Solution Two: Run Wise PC 1stAid, click the last icon "Running speed of PC is too slow", it will speedup your PC.

Hi, 1, "Can I check automatically detect settings & be done with it ?" If you don't use any proxy server, do not check any options. 2, Is the agent server my IP # address or the DHCP/DNS # ? For example: Your PC connect to the router, then you can surf Internet. The local IP address of your PC is 192.168.1.xxx Sometimes, you cannot open some websites with your local connection, so you need to connect to a proxy server first. (e.g 56.168.45.23 port:21) Open IE---Connection----Lan Setting, checked Proxy server and enter address and port 3, Where do I find my port # (Please be specific) If you means the proxy server port, you need to seek help from the proxy server providers. It is the proxy server port, not your pc port. 4, Windows system don't have a proxy server addrss as default. Generally, proxy server is none free, it is a payment service. 5, is this why my computer freezes when I have many tabs open & sufing the web ? No. Your PC is freezing, maybe you open too many website at the same time, The system has not enough memory it is a defect of IE (Win XP).

Please run Wise PC 1stAid, click the last icon "Running speed of PC is too slow"

1, Can you open it by using IE 11? 2, What error message is displayed? please send to us. 3, Can you open other webpages?

You means you cannot run Wise Program Uninstaller with clicking its icon? Open the directory of Wise Program Uninstaller, usually is C:\Program Files (x86)\Wise\Wise Program Uninstaller\ ,find out and double click WiseProgramUninstaller.exe Does it work? If it can run Wise Program Uninstaller, delete the desktop shortcut of Wise Program Uninstaller, then right click WiseProgramUninstaller.exe select Send to---Desktop (create shortcut)

Click one icon, press F2 and rename it to ZXa01256.zip, can you open it?

Hi, Which edition of wise memory optimizer do you use, the edition build inside Wise Care 365? or independent edition. When Wise Memory Optimizer crashed, what error message is displayed?

When you startup PC (logon desktop), then display this error message?

Right click on desktop, click Refresh. OR press F5 on keyboard.

Please describe more details about your problem.

Please find out this file C:\windows\minidump\*.dump and send to us.

Sorry, I cannot understand your problem. If you can, please send us a thumbnail about the problem.

1, Canonot display which webpage, one or all? 2, What is the error message? Try to use Wise PC 1stAid, click the 3rd and 6th icons. Maybe it can solve your problem.

Hi, 1, Update what devices driver? Roll Back Driver to a earlier version. 2, Try to use another USB port. Suggest you to use rear USB port. 3, Plug a USB device, does it work well? If no, update or reinstall motherboard driver.

Hi, 1, When you cannot connect to facebook.com, can you connect to other websites? 2, If yes, when you open facebook.com, what the error message is it? 3, If no, please check your physical connection, or seek help from your Internet service providers.

Hi, You can use your native language to describe your problem. More details. If you could, send a thumbnail about the error message to us.

Hi, Make sure the driver of Dolby Advanced Audio support Windows 8.1 Please seek help from its official website or support team.

Hi, Does your problem is blue screen of dead? If yes, send this file to us c:\windows\minidump\*.dump

Hi, The unknown icon is a shortcut icon, if you cannot open or run it, two reasons: 1, The program of this shortcut is moved or deleted. The shortcut cannot connect to the program. 2, Someone modify the properties of this shortcut. Solution: 1, If you can find out the EXE file of this program, delete this shortcut, right click the EXE file to create a new desktop shortcut. 2, If the program is deleted, reinstall it, create a desktop shortcut.