wisecleaner_admin

Thanks xilolee, I will send your suggestion to the developer team.

Thanks very much. I will send it to the developer team.

Hey, Good to know that your problem has been solved. Any question, please feel free to contact us. Thanks, xilolee

Hey, thanks for your feedback. Can you reproduce it, how? Please tell me your steps and the version ID of wise care 365.

Hi Marco, Here is a debug version. http://downloads.wisecleaner.com/debug/WASSetup_debug.exe Please install it，send us the bug report when error happens. Thanks, River

Can you tell me your location or your IP address? Thanks

Hey badtoad, I'm not sure, please help us to check it. Thanks.

Thanks xilolee. Hey Wise_EPL, Sorry for it. We are trying to fix it and will release a new version soon. Can you tell me your location, or IP address?

Hey xilolee, Thanks for your feedback. 1, Abnormal Drivers What's this? It refers a driver issue which can be solved by reinstall / update driver. 2, Special Software What's this? Special software, it refers a driver/software for some special function which Windows system does not offered, you need to install it manually. E.g., touchpad, fingerprint. 3, All device drivers have been installed! What do you have installed without my consent? Wise Driver Care only check up whether all devices have installed drivers. 4, Special software has been installed! What's this? What do you have installed without my consent? Like 3, wise driver care only check up, won't install anything without your action. 5, All devices are enabled! I'd suggest instead: "All devices are enabled and supported by the right drivers. No, it only checks up the device is enabled or disabled. 6, Found 34 driver residual files for a total of 520.8...Here the text is cut, maybe because I'm using 150% custom scale. The tooltip/hint doesn't appear, showing me what's there after the dots. We will fix it sooner. 7, The storage location in the rescue center under the backup button isn't visible. Did you click the greed words "Modify"? 8, The WiseDriverCareHdReport.txt (hardware detection - export hardware info) should be put in the desktop. Good idea, we will fix it soon. 9, All drivers are collected from device providers, and certified by WHQL 10, Language issue, we will fix it soon.

Thanks for your feedback. Did you try to restart system? When we release the official version, some features wil be locked. But, you can download driver update for free.

Can you give me a screenshot of it? I didn' find it in language file. Thanks.

New released beta version - Wise Driver Care We are very excited to announce the release of Wise Driver Care beta! Download and update outdated Windows devices drivers! Wise Driver Care can automatically scan, download and update drivers. Easily fix missing, outdated or faulty driver errors. Keep your computer in top condition! 1, Supports more than 600,000 devices and drivers Such as AMD APU/Graphics/Chipset/AHCI/USB 3.0/RAID Drivers, NVIDIA drivers, Realtek ethernet controller/wireless lan/network/HD Audio Drivers, Intel Audio/HD Graphics/WLAN/LAN/chipset/rapid storage technology/USB 3.0 Drivers, ASUS Drivers, Dell Drivers, HP Drivers, Intel PC Drivers & Microsoft Windows Drivers 2, Reduce system freezing and crashing. 3, Wise Driver Care only recommend WHQL drivers. 4, One-stop Windows driver management. 5, Easily fix sound & network issues Click here for direct download Wise Driver Care beta. However, there is still space for improvement for this beta version, please leave a comment or write down the bugs you found below. We would really appreciate that. Thank you! Release Notes: ******************* v1.0.621 (June 22, 2017) 1, Optimized network connection 2, Minor GUI improvements 3, Added 4 language files 4, Minor bug fixes View antivirus scan report ******************** v1.0.713 (July 14, 2017) 1, Fixed minor bugs 2, Added some new language files 3, Minor GUI improvements view antivirus scan report ******************** v2.1.720 (July 20, 2017) The official version is released. ********************

Hey Estaltboobe, When scan complete, WRC will list all deletable entries, you can check them one by one. Only if you agree to clean, WRC won't delete an entry.

Hey azsalty, I'm not sure it was caused by registry cleaning. We did some tests, but can not reproduce this issue. Please try this way, maybe it can fix your problem. Solution This solution assumes that Windows is installed on your C: drive. if it is not, substitute that drive letter for C. Click the Start button. Click Computer. Navigate to C:\Users\ Open the folder with your username. Right click on the Desktop folder and click Properties. Click the ‘Location’ tab and click the ‘Restore Default’ button. If you are unable to do that: Click the Start button. Type regedit and press Enter to open the Registry Editor. Navigate to the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell\Folders On the right, double click the Desktop key. Make sure the Desktop value is set to: “%USERPROFILE%\Desktop” or “C:\Users\%USERNAME%\Desktop” Click OK and close the Registry Editor.

Hey PWT1000 Do you mean the option "Secure Deletion"? Wise Care 365 has it too. you can find it in Settings - Cleaner.

If you have any question, please email to [email protected]

Hey, I sent a message to you, please check. 1, Please do not save the tool in C drive. 2, Extract the file, right click on it and click on Run as administrator. It will stop Wise Folder Hider, then you will see C drive 3, Download and install the latest WFH. If you only have C drive, that is ok. Extract file, reboot system to login Safe Mode, then right click on the tool, click Run as administrator.

Understood. I will send it to the developer team. But, I don't think it is a frequently used feature, only a few user may use it. Most user can adjust columns manually.

You said you put a support ticked, did you receive replies?

Thanks xilolee, "It isn't possible to auto-adjust columns (when double-clicking the column pointer)" Do you mean sorting function?

Thanks for your feedback. Please open your Chrome browser, Settings -> Advanced settings -> System, uncheck Continue running background apps when Google Chrome is closed. When you close Chrome, its process will be ended at the same time Please run wise care 365 to check whether you receive the message again.

Please re-download the latest WFH, we signed a new digital signature . http://downloads.wisecleaner.com/soft/WFHSetup.exe

Hey xilolee, Please click Forgot Password button to reset the password. Or, you can download this tool to display the encrypted password and send to me (include you password), I will decrypt it and compare with your password. http://www.wisecleaner.com/soft/GetPassword.exe (please remember to select the option - Find password for WFH Pro)

Hey xilolee, 1, Button Font? Beside Open file button? It only valid for subtitle file. 2, "Don't show this window again" , we will check and fix it. 3, Portable version, user can make it easily. Just need to Copy and Paste the wise video player folder, the portable version is done.

I signed up this game, played over 10 minutes, then run wise care 365 to clean Edge. When I reopen this page, click Play Now button, i met only one problem - Adobe flash player is blocked by your browser, actually Adobe flash player in my Edge is enabled. I waited a few minutes (2~3), the game was ready. I think it was caused by my low internet speed. Edge browser need time to download files. When you run wise care 365 to clean system, you can uncheck Edge.