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Everything posted by wisecleaner_admin
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Did you send email to [email protected]?
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Thanks Please download Teamviewer, it is a portable version, you don't need to install it. When you extract all files, just run TeamViewer.exe, you will see a window, it contains your ID and Password. Then send a message to me (please do not post it here!) Or, you can send a email to [email protected]
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2017 Halloween Promotion is starting now! UP TO 82% OFF! From 10/21/2017 to 11/04/2017
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I lost my files, Wise folder hider
wisecleaner_admin replied to ekinox122's topic in Other WiseCleaner Products
The only way you can do is running a data recovery tool to recover lost files, not folder. You can try Wise Data Recovery. -
Hi, Please download this file (WiseDiskCleaner20171017.zip), extract and paste them to wise disk cleaner installation folder to cover old files. Run Wise Disk Cleaner to scan, it will create a log file named wdclog.txt in %appdata%\Wise Disk Cleaner Then open this folder %appdata%\Wise Disk Cleaner, send wdclog.txt to us. Thanks.
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WiseDriver Care Cannot Connect to the Server
wisecleaner_admin replied to Wise_EPL's topic in Wise Driver Care
Thanks for your feedback. Don't worry, we will check and fix it soon. -
Please open a folder, type this path %appdata%, find and remove this folder Wise Disk Cleaner. Then try to scan Firefox cache again. Thanks.
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Please download Custom.ini and paste it to Wise Disk Cleaner installation folder When you run Wise Disk Cleaner, you will see the additional test entry. UserCustom.zip
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Wise Folder Hider - Unhide problem
wisecleaner_admin replied to Marcelord's topic in Other WiseCleaner Products
Okay, I think support staff can help you solve it. -
Understood. Please send scaning reports to us, we will try to check the difference between Wise Disk Cleaner and CCleaner. (Please only scan Firefox!)
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Install source traces not being detected
wisecleaner_admin replied to saad's topic in Wise Registry Cleaner
Thanks for your sample products. I will send it to developer team. Maybe they can improve Wise registry cleaner -
Thanks xilolee. Hi Wesley909, thanks for you feedback. We did many tests in 6 computers, there were only small differences between Wise Disk Cleaner and CCleaner. Can I remote to your PC to check it? Thanks.
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Install source traces not being detected
wisecleaner_admin replied to saad's topic in Wise Registry Cleaner
Thanks for your feedback. Yes, for security reason Wise Registry Cleaner doesn't detect HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\ but Wise Registry Cleaner detect HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders which is safer than above registry key. -
Shred file/folder Recycle bin Context Menu not working
wisecleaner_admin replied to saad's topic in Wise Care 365
We will keep trying to fix it. -
Sorry for the delay. Wise System Monitor can detect 4 devices temperature, CPU, Graphic Card, Disk, Mainboard, and you can find details on floating tab. And, the floating tab also display netword download speed / upload speed, when you connect to internet, you or system will download / upload data, the total speed includs local LAN transfer speed.
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[Memory Optimizer] typographical error in file name
wisecleaner_admin replied to WC72's topic in Other WiseCleaner Products
Thanks very much! -
Shred file/folder Recycle bin Context Menu not working
wisecleaner_admin replied to saad's topic in Wise Care 365
Thanks for your feedback. Well, we know this bug for a long time, but didn't find a solution. Currently, "Shred file/folder" in context menu is only valid for files