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Everything posted by wisecleaner_admin
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It does not clean VIVALDI browser.
wisecleaner_admin replied to Mattonius's topic in Wise Disk Cleaner
Thanks for your feedback. We will check and improve it. -
Sorry for the delay. We did some tests. 1, Restore a threat from Quarantine, this file is added in Trust list automatically. When I scan this folder again, it is safe. 2, Add a folder in Trust list, run Wise Anti Malware to scan this folder, it is safe. Please check it again.
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Bulgarisn Translation Mistake
wisecleaner_admin replied to Mihail Kosev's topic in Wise Disk Cleaner
Thanks very much! -
Thanks xilolee. Hi Cleanbot, Please try Wise Care 365 v5, we improved advanced cleaner. http://downloads.wisecleaner.com/soft/WiseCare365_V5_Beta.exe
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- new
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No, there is not.
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How to get back the WFH files?
wisecleaner_admin replied to Config's topic in Other WiseCleaner Products
Please contact [email protected] -
You are welcome.
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If the support team sent a special version to you, I guess it is a debug version, when you run this debug version, it will create a debug report if the program crash. This debug report can help us to fix your problem. If you return to general version, you may receive same problem again. Wise Care 365 v5 beta will last for at least one month until we are sure it is stable.
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Please try this way: 1, open C:\Program Files\Wise\Wise Anti Malware\SavEngine\on_access\ 2, right click on on-access-drivers-uninstall.cmd and choose Run as administrator 3, reboot system 4, open C:\Program Files\Wise\Wise Anti Malware\SavEngine\on_access\ 5, right click on on-access-drivers-install.cmd and choose Run as administrator 6, reboot system again.
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Hi, Consecutive items of the same color is a group, files in a group are duplicate. You can customize group color in Settings.
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Sorry, you cannot restore them from Wise Anti Malware. After scan you need to select items you want to clean. It means you know which file will be removed, so we don't backup it. Normally you can reinstall the program to recover.
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Hi CieloInvernale, Please open C:\Program Files\Wise\Wise Anti Malware\SavEngine\, find and copy avgio.dll to C:\Program Files\Wise\Wise Anti Malware\ Then reboot system.
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Please email to [email protected], the support team can help you.
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BitsDuJour Software Receipt FREE????????
wisecleaner_admin replied to pckarma112's topic in Wise Anti-Malware
Hi, It has live protection. In the first tab - Quick Check, you can see "Real-time Protection: On" under checkup button. -
If you have installed Avira, you cannot install Wise Anti Malware.
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Hi xilolee, Please send this file to us: C:\Program Files\Wise\Wise Anti Malware\svr.log
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Thanks for your feedback. We will check and fix it soon.
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As I said, if you hide files in C drive, after reinstall system, we cannot find hidden files. Do you? This is the reason Wise Folder Hider version 4 doesn't hide a file/folder in USB device, but hide whole USB device.
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Hi, If you cannot delete a registry key with your Administrator account, and this key belongs to system, I recommend DO NOT delete it. If this key belongs to a third-party application, you can uninstall this app and then try to delete this key.
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Hi, If you hide files with Wise Folder Hider version 4, when you reinstall OS, these hidden files will be unhide automatically. These files are visible, please check it carefully. But, if you have format the drive which you stored hidden files, we cannot recover these hidden files.
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Uninstalling Wise Folder Hider
wisecleaner_admin replied to rob59scot's topic in Other WiseCleaner Products
well, if you reinstalled Wise Folder Hider but still cannot run it, please make a screenshot when you try to run wise folder hider, I need to know what happened. Or, we offer remote help if you allow us to connect to your computer. More details about remote help, please send request to [email protected] Thanks.