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wisecleaner_admin

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Everything posted by wisecleaner_admin

  1. Thanks xiolee, These unreadable characters are not Chinese, wise registry cleaner cannot translate it from registry value.
  2. Thanks for your feedback. We released a new version 1.24, please try this one. http://www.wisecleaner.com/soft/WiseAntiMalwareSetupBeta.exe
  3. Thanks for loving wise disk cleaner. Please refer this page: https://www.wisecleaner.com/donations.html
  4. Hi, please reinstall wise folder hider. If you were using wise folder hider v4, please download it from http://downloads.wisecleaner.com/soft/WFHSetup.exe If not, please tell me which version do you use.
  5. Hi zoeff, Please try the latest v1.22. If you login desktop as administrator, then log off and log in as standard user, the tray icon cannot appear But, if you login desktop as standard user firstly, the tray icon can appear normally.
  6. Hi, Please select Desktop Programs icon, then you will see Forced Uninstall is enabled. If you uninstall a program from here Desktop Programs, all components of this program will be removed either.
  7. Hi, we recommend Force Uninstall only if you cannot uninstall an app in Safe Uninstall. There is a Force Uninstall button under every installed app (except Windows 10 build-in apps), you can click it to Force Uninstall the app as you like.
  8. Thanks for your confirmation. If you find any problem about it, please feel free to contact us.
  9. Hi zoeff, The aim of Wise Anti Malware is not to replace Windows Defender, or the anti virus app that user has been installed. It is as supplemental security app. So, it can works well with other security apps (except Avira, because Wise Anti Malware use Avira virus engine). We did some tests, Wise Anti Malware can detect some PUA threats but Windows Defender doesn't.
  10. Hi SHU93129, Thanks for your feedback. But, this topic was created in 2 years ago, related on Wise Folder Hider v3. Now, the latest version of Wise Folder Hider is 4.22, it doesn't have memory leak issue. We did a test, followed the steps, didn't find any memory leak related on Wise Folder Hider v4. You can test it by yourself.
  11. You can unchecked this entry: User MRU lists. Or, you can add this to exclusion list HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU\, then wise registry cleaner will not clean Run Command hisstory.
  12. Windows Update Installation is not default item in Windows Disk Cleanup tool, we don't clean it in case you need to install these updates. Sorry for it, some days ago, a few people post spam message in this forum, we already deleted these post and user. Sorry again.
  13. Thanks. I also found this folder in my Windows 10 system at same location with yours. So, I ran wise care 365 to do a full clean (include registry clean, common clean and advanced clean), but this folder is still here. I have no idea about your issue, we will keep eyes on it. If you get this issue again, please contact with us.
  14. I'm happy that you have fixed it. Can you tell me where is correct location of the 'wlan' folder? and please help us to do a test, run Wise Care 365, just Scan, do not click Clean button. Then, expand list to check if wise care 365 will remove 'wlan' folder. Thanks.
  15. Hi chim, Wise Anti Malware can works well with other security products, like Avast. It is a real-time app, and the database will be updated every day. But, currently it cannot run well in Windows XP, we are trying to fix it.
  16. Hi cher.ratan and jpfarns, Wise Anti Malware installer doesn't include virus engine, when you finish installation, it will start to download virus engine. Please close wise anti malware, the Tray will continue downloading.
  17. Hi, I don't think this problem is caused by wise care 365. Can you tell me the error message when you open a website? (If could, please give me a screenshot of it.)
  18. Dear users, We have just released a new product: Wise Anti Malware Beta. This new product can help you defense against Virus, Malware, Adware, Ransomware, Phishing, Spyware and unwanted programs (PUP/PUA). The most important is Wise Anti Malware Perfect compatible with Windows 10 Defender. Please download Wise Anti Malware to try! Please note, The installer doesn't include virus database, after you finish installation, the Malware Cleaner is not activated. Please close it and wait a moment, the Tray will download virus database in background. The download time depends on your internet speed, normally it less than 30 minutes. However, there is still space for improvement for this beta version, please leave a comment or write down the bugs you found below. We would really appreciate that. Thank you! WiseCleaner Team Release Logs: ************************** v2.11 Date: 05-21-2018 Release official version. ------------------------------------- v1.28 Date: 04-23-2018 New changes: + Improved update service. + Improved ad cleaner. ------------------------------------- v1.25 Date: 03-20-2018 New changes: + Fixed the bug "Engine failed to start " ------------------------------------- v1.24 Date: 03-16-2018 New changes: + Improved virus engine. + Fixed minor bugs. ------------------------------------- v1.23 Date: 03-13-2018 New changes: + Improved virus engine initialization process. + Minor GUI improvements. -------------------------------------- v1.22 Date: 03-06-2018 New changes: + Improved virus engine installation. + Reduced memory usage. + Added 6 languages, Dutch, German, Hungarian, Korean, Russian and Ukrainian. -------------------------------------- v1.21 Date: 02-28-2018 New changes: + Fix the bug of high memory usage. + Improved Quarantine function. --------------------------------------- v 1.17 Date: 02-26-2018 New changes: + Improved real-time protection + Fix minor bugs of System Cleaner + Minor GUI improvements. + Updated language. ***********************************
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