Rosika Posted March 2, 2015 Report Share Posted March 2, 2015 Hi everybody,I´ve got a massive problem which keeps annoying me for some time now. That´s windows-explorer crashes.This is reflected in the fact that all desktop icons - including those in the task bar - vanish for about three seconds. Then the appear again.I´ve been looking around the web for a while now and learned that I´m not the only one suffering from that problem. Yet none of the methods I encountered helped me at all. Now I´m at my wit´s end.What I´ve done up up to now:1.) sfc /scannow: everything o.k.2.) searching for problems with malwarebytes /SuperAntiSpyware: everthing o.k.3.) Microsoft windows-tool for removing malicious software: everything o.k.4.) hijack this: couldn´t find anything wrong5.) error reporting executed by WIN-system: I´ve saved everything in a data file (see attachment)6.) autoruns: I´ve de-activated shell-extensions of third-party-tools: had no effect whatsoever7.) I´ve deactivated spybot S&D8.) I´ve de-installed classic shellBy reading the error report (created by windows) I´ve learned that there were different trouble-event names:"AppHangB1" and "APPCRASH". One time there was "BEX64". As error module name there was:"DEVRTL.dll", "SDECon64.dll", "StackHash_8a21" or "ClassicStartMenuDLL.dll"."DEVRTL.dll" seems to be the most frequent one.Funny thing though: Once there were two consecutive days with no crashes at all. But this was an exception. Normally the explorer crashes 2 to 3 times a day.Perhaps there´s someone who could help me with my problem????Many thanks in advance.GreetingsRosika _______________________________________________________P.S.: System: WIN 8.1 update (64bit) Fehlerbericht zu Windows explorer.txt Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted March 4, 2015 Report Share Posted March 4, 2015 As you said, there is not a effective method can fix this problem. My suggestion is to disable useless add-ons of Internet Explorer Link to comment Share on other sites More sharing options...
Rosika Posted March 4, 2015 Author Report Share Posted March 4, 2015 Hello, thanks for your answer. My suggestion is to disable useless add-ons of Internet Explorer I don´t know if that would do me any good as I use firefox, not IE. My problem is windows-explorer crashes. Thanks anyway and have nice day. Rosika Link to comment Share on other sites More sharing options...
xilolee Posted March 4, 2015 Report Share Posted March 4, 2015 Hi rosika! SDECon64.dll and ClassicStartMenuDLL.dll don't cause a problem now, right? (Given you have uninstalledd Spybot&destroy and classic shell) You didn't mention checkdisk/scandisk nor defragmentation. Did you make them? Link to comment Share on other sites More sharing options...
Rosika Posted March 5, 2015 Author Report Share Posted March 5, 2015 Hi Xilo, You´re right. I´ve uninstalled Spybot S&D as well as classic shell. Up and until now I haven´t applied chkdsk or defragmentation procedures. I´m going to look into them right now. Thanks for the hint. Greetings Rosika Link to comment Share on other sites More sharing options...
Rosika Posted March 5, 2015 Author Report Share Posted March 5, 2015 Hi again, Xilo, In the meantime I ran chkdisk. So far so good. As to defragmentation I don´t know whether that will do me any good. I checked and found out that defragmentation rate is just 4 %. Greetings Rosika Link to comment Share on other sites More sharing options...
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