waynezo Posted February 27, 2015 Report Share Posted February 27, 2015 I ran sfc/ scannow and window resource protection found corrupt files but was unable to fix some of them. Then I ran a windows repair disc startup repair and it wasn't able to repair. Then I ran the Windows 7 Pro upgrade installation an that wouldn't work because I dont have enough space on my SSD C drive and because I have Sp1 installed. Is there another way to repair these corrupted files? I also tried windows update hotfix tools. Are these updates that important? Otherwise my computer is running fine. error codes 80073712 and 800b0100 Operating system:Windows 7 Professional (64 bit) Service Pack 1 System root: C:Windows Available physical memory: 18423 MB CPU: Intel® Core i7 CPU 920 @ 2.67GHz Drive Info: C: 74.43 GB S: 1863.01 GB T: 931.51 GB Internet Explorer: 11.0 RichardGora 1 Link to comment Share on other sites More sharing options...
xilolee Posted February 28, 2015 Report Share Posted February 28, 2015 Hi waynezo. Try first the Windows Update Troubleshooter (win7 onwards) and keep us updated. Link to comment Share on other sites More sharing options...
waynezo Posted February 28, 2015 Author Report Share Posted February 28, 2015 Unfortunately Win Update Troubleshooter didn't work either Link to comment Share on other sites More sharing options...
xilolee Posted February 28, 2015 Report Share Posted February 28, 2015 Launch these commands from an elevated command prompt (and check if the problem is solved): regsvr32 Softpub.dll /s regsvr32 Wintrust.dll /s regsvr32 Initpki.dll /s regsvr32 Mssip32.dll /s How to run an elevated command prompt for Windows vista/seven users One of these three methods: - click start, all programs, accessories, right-click the command prompt in the list and click run as administrator, click yes on the user account control window that should appear - click start, type cmd in the searchbox, right-click the cmd in the list of results and click run as administrator, click yes on the user account control window that should appear - click start, type cmd in the searchbox, press and keep pressed ctrl + shift Keys on your keyboard, then press enter, click yes on the user account control window that should appear Link to comment Share on other sites More sharing options...
waynezo Posted February 28, 2015 Author Report Share Posted February 28, 2015 When I ran them nothing happened except "C:\Windows\system32>" appeared with a blinking cursor. Updates still failed Link to comment Share on other sites More sharing options...
xilolee Posted February 28, 2015 Report Share Posted February 28, 2015 Yes, sorry. Re-try without /s (Always in an elevated command prompt). regsvr32 Softpub.dll regsvr32 Wintrust.dll regsvr32 Initpki.dll regsvr32 Mssip32.dllYou should see something like: (Initpki.dll isn't present on win8-8.1) Link to comment Share on other sites More sharing options...
waynezo Posted March 1, 2015 Author Report Share Posted March 1, 2015 Initpki.dll failed to load, but the other 3 succeeded Link to comment Share on other sites More sharing options...
xilolee Posted March 1, 2015 Report Share Posted March 1, 2015 Is that file present on your pc? Does it work now? If it doesn't: Download and run System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] From an elevated command prompt, launch (Windows installation cd could be necessary): sfc /scannowWait till it finishes (15-50 minutes).If the final result is equal to Windows Resource Protection did not find any integrity violations or equal to Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log, launch this command: copy %SYSTEMROOT%\Logs\CBS\CheckSUR.log "%userprofile%\desktop\CheckSUR.txt"After it, you should find checkSUR.txt on your desktop: post it here. Instead if the final result of the SFC TOOL is equal to Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log, launch both the previous command in the code above AND also this command: copy %SYSTEMROOT%\logs\cbs\cbs.log "%userprofile%\desktop\cbs.txt" && findstr /c:"[SR]" "%userprofile%\desktop\cbs.txt" > "%userprofile%\desktop\SR.txt"After those two commands, you should find three files on your desktop: checkSUR.txt, cbs.txt and SR.txt: post here the checkSUR.txt and the sr.txt.If the last command won't work, try these (one by one): copy %SYSTEMROOT%\logs\cbs\cbs.log "%userprofile%\desktop\cbs.txt" findstr /c:"[SR]" "%userprofile%\desktop\cbs.txt" > "%userprofile%\desktop\SR.txt" How to run an elevated command prompt for Windows vista/seven users One of these three methods: - click start, all programs, accessories, right-click the command prompt in the list and click run as administrator, click yes on the user account control window that should appear - click start, type cmd in the searchbox, right-click the cmd in the list of results and click run as administrator, click yes on the user account control window that should appear - click start, type cmd in the searchbox, press and keep pressed ctrl + shift Keys on your keyboard, then press enter, click yes on the user account control window that should appear Link to comment Share on other sites More sharing options...
waynezo Posted March 2, 2015 Author Report Share Posted March 2, 2015 Hello Xilo, Thank You for all the detailed instructions and help. The requested files are attached. SR.txt CheckSUR.txt Link to comment Share on other sites More sharing options...
xilolee Posted March 4, 2015 Report Share Posted March 4, 2015 Create a system restore point (in case of troubles...). Download the attached file package.zip (these files will replace your corrupted KB installations reported by your SURT log, i.e. checkSUR.log), extract the files on your desktop and launch these commands (from an elevated command prompt): mkdir %SYSTEMROOT%\CheckSUR\packages move "%userprofile%\desktop\*.msu" %SYSTEMROOT%\CheckSUR\packagesThen, re-run the SURT (system update Readiness tool) and, after SURT finished its task!, this command: copy %SYSTEMROOT%\Logs\CBS\CheckSUR.log "%userprofile%\desktop\CheckSUR.txt"After it, you should find checkSUR.txt on your desktop: post it here. If something won't work as expected, post here the failure... Link to comment Share on other sites More sharing options...
waynezo Posted March 5, 2015 Author Report Share Posted March 5, 2015 Seemed to run OK CheckSUR.txt Link to comment Share on other sites More sharing options...
waynezo Posted March 5, 2015 Author Report Share Posted March 5, 2015 Updates installed and did not fail Link to comment Share on other sites More sharing options...
xilolee Posted March 5, 2015 Report Share Posted March 5, 2015 I.e., does Windows update work now? If yes, you can try to fix the other problems reading this post (click). If that shouldn't work, we'll need (your) Windows 7 installation cd. If you lost it or you had never got it, you can download it from Microsoft (using your Windows 7 product key). Link to comment Share on other sites More sharing options...
waynezo Posted March 5, 2015 Author Report Share Posted March 5, 2015 Yes windows update works. Thanks for all your help. There is no older folder version to restore. Do those media samples matter? Link to comment Share on other sites More sharing options...
xilolee Posted March 6, 2015 Report Share Posted March 6, 2015 They matter, if you like to see "Windows Resource Protection did not find any integrity violations" after using the SFC tool.Otherwise, those aren't files needed to run your OS.You should only know that those files will result missing or "corrupted", after using the SFC tool. I'm going also to mark this topic as solved. Link to comment Share on other sites More sharing options...
waynezo Posted March 10, 2015 Author Report Share Posted March 10, 2015 Success! "Windows Resource Protection did not find any integrity violations" Thanks for all your help Xilo. It is cool that you share your knowledge Link to comment Share on other sites More sharing options...
xilolee Posted March 11, 2015 Report Share Posted March 11, 2015 Did you replace those missing files? Link to comment Share on other sites More sharing options...
waynezo Posted March 11, 2015 Author Report Share Posted March 11, 2015 Yes, The media samples. Link to comment Share on other sites More sharing options...
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