margitogfilip Posted August 15, 2013 Report Share Posted August 15, 2013 windows installer (xp sp3) cannot install programs any more Operating system:Microsoft Windows XP (32 bit) Service Pack 3 System root: C:\WINDOWS Available physical memory: 3318 MB CPU: Intel® Celeron® CPU E3300 @ 2.50GHz Drive Info: C: 49,33 GB D: 416,43 GB Internet Explorer: 8.0 Link to comment Share on other sites More sharing options...
april Posted August 16, 2013 Report Share Posted August 16, 2013 Please try the instruction below. Step 1: Start the Windows Installer service. a. Click Start, type Services.msc and press [ENTER] b. Double-click Windows Installer. c. Set the Startup type of Windows Installer to Manual. d. Click Start to start the service. Note down the error message if any. e. Click OK. Step 2: Install the latest version of Windows Installer which you can download it from the link: http://www.microsoft.com/downloads/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&displaylang=en Thanks. Link to comment Share on other sites More sharing options...
margitogfilip Posted August 16, 2013 Author Report Share Posted August 16, 2013 Thank you very much. The Microsoft help pages suggested an older version of Windows installer. When trying to install that, I got the message that my current version was newer, and therefore the installation did not take place. Your link directed me to the correct version. After installing that I can again install updates, and every other program I want to install. What a relief! Thanks again, David Link to comment Share on other sites More sharing options...
april Posted August 19, 2013 Report Share Posted August 19, 2013 You are welcome, thank you very much for supporting our software. If you have any other problems, please just feel free to post here. Thanks. Link to comment Share on other sites More sharing options...
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