16ngr1 Posted January 25, 2015 Report Share Posted January 25, 2015 Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 2057 Additional information about the problem: BCCode: c5 BCP1: 0000000000000000 BCP2: 0000000000000002 BCP3: 0000000000000000 BCP4: FFFFF80003C02AA9 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:WindowsMinidump12515-44366-01.dmp C:Users16ngr1AppDataLocalTempWER-175204-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt I've copied the details above that may help you in solving the problem. How did this happen and how can it be prevented in future? This happened after the computer performance slowed down - and then suddenly ... crash. When you write your answer please also show me a flowchart of how this may have happened. Operating system:Windows 7 Professional (64 bit) Service Pack 1 System root: C:Windows Available physical memory: 3792 MB CPU: Intel® Core i5-3210M CPU @ 2.50GHz Drive Info: C: 279.05 GB Q: 17.58 GB Internet Explorer: 11.0 Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted January 26, 2015 Report Share Posted January 26, 2015 Please send this file to us C:\Windows\Minidump\12515-44366-01.dmp Link to comment Share on other sites More sharing options...
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