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WiseDataRecovery feature requests, bug reports, updated translations


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#21 xilolee

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Posted 01 July 2014 - 03:06 PM

You should choose another partition/volume, like D:
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#22 weibullman

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Posted 26 October 2014 - 08:45 PM

[wise data recovery] No pictures found by WDR

Tried to recover pictures with Wise recovery data... no files found. Used a FREE data recovery program and they recovered all of the pics... what kind of files DOES Wise Data Recovery recover??? Obviously not .jpgs...
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#23 xilolee

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Posted 27 October 2014 - 02:08 AM

Attached File  immagine.jpg   84.3K   1 downloads
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#24 geogeo.gr

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Posted 18 March 2015 - 07:45 PM

Wise Data Recovery - Greek translation

Greek translation update to Wise Data Recovery v3.52

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#25 wisecleaner_admin

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Posted 19 March 2015 - 03:29 AM

Thank you very much!


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#26 void143

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Posted 11 April 2015 - 06:29 AM

Wise Data Recovery - cannot get disk information

Hi,
I have external WD NTFS hard drive which was used as a backup drive for domain controlled Windows 7 laptop. Recently I have system reinstalled and moved to another laptop under the same domain username. Now I'm trying to restore several accidentally deleted files from external hard drive using Wise Data Recovery.
After selecting drive and pressing scan I receive error message saying "Error - Cannot get disk information"
Permissions were checked and forcedly set to a new user and then to Everyone full access. But this did not solve the problem.
CHKDSK was run but no error, just fixed some index entries.
 
Any hint or idea how to solve this and get scanning done?

#27 void143

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Posted 14 April 2015 - 10:47 AM

The problem still persists!

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#28 WiseCleaner

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Posted 16 April 2015 - 10:30 AM

Hey void143,

Thank you for your feedback.

Can you upload the Disk Management screenshot? I want to know your disk info.


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#29 void143

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Posted 17 April 2015 - 02:20 PM

Here it is

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#30 wisecleaner_admin

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Posted 20 April 2015 - 03:09 AM

Thank you.

Can you tell me the model of the backup disk?


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

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News: Wise Folder Hider 4

 

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#31 void143

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Posted 20 April 2015 - 06:17 AM

Seagate Backup Plus Desktop Drive

Model: SRD0SD0

PN: 1DXAD8-500 4 TB



#32 wisecleaner_admin

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Posted 21 April 2015 - 09:53 AM

Thanks.

The disk seems normally, haven't used special tech.

please do me a favor, install Wise Disk Cleaner, open it, then click Advanced Cleaner.

Does it recognize your Backup Drive?

If not, please open %appdata%\Wise Disk Cleaner, find the file - errorlog.txt and send it to me. 

Attached File  wdc.png   32.75K   0 downloads  Attached File  errorlog.png   51.35K   0 downloads


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

-----

News: Wise Folder Hider 4

 

Hide & Encrypt files/ folders, protect your privacy!

 

********

News: Wise Video Player (beta)

 

Smart & Powerful media player!

-----

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#33 void143

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Posted 21 April 2015 - 10:05 AM

Hi,

Installed WIse Disk Cleaner,It does not recognize Backup Drive, but also there is no errorlog.txt in mentioned folder or in any folders related to Wise Disk Cleaner

 

Windows search provided 2 files named errorlog.txt, from path I suppose they are not related to Wise

C:\ProgramData\NetClean Technologies\NetClean ProActive for Windows\Error\errorlog.txt

C:\Users\All Users\NetClean Technologies\NetClean ProActive for Windows\Error\errorlog.txt



#34 wisecleaner_admin

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Posted 22 April 2015 - 10:17 AM

Okay.

Please download this file - WiseDiskCleaner.zip, extract it, copy WiseDiskCleaner.exe and paste it into wise disk cleaner installation folder (cover the old one)

Then open it and check, whether the Advanced Cleaner can recognize the Backup drive, or you can see the errorlog.txt in %appdata%\Wise Disk Cleaner

Thanks!

Attached File  WiseDiskCleaner.zip   1.5MB   2 downloads


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

-----

News: Wise Folder Hider 4

 

Hide & Encrypt files/ folders, protect your privacy!

 

********

News: Wise Video Player (beta)

 

Smart & Powerful media player!

-----

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#35 void143

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Posted 23 April 2015 - 06:31 AM

Hi,

Downloaded, overwritten old one, but the output is still the same: no disk visible in Advanced tab, also as there is no errorlog.txt generated.

I'm running wise disc cleaner under administrative privelege (run as administrator)



#36 wisecleaner_admin

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Posted 23 April 2015 - 09:10 AM

Okay, please try this one, and check here %appdata%\Wise Disk Cleaner\ whether you can see the file - errorlog.txt


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

-----

News: Wise Folder Hider 4

 

Hide & Encrypt files/ folders, protect your privacy!

 

********

News: Wise Video Player (beta)

 

Smart & Powerful media player!

-----

Best Regards,

WiseCleaner.com

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#37 void143

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Posted 23 April 2015 - 12:39 PM

Now there is a log file

 

Wise Disk Cleaner Run At 23.04.2015 15:34:37
=======================================================================
A error found:The drive - F has a unknow file system.

 

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#38 wisecleaner_admin

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Posted 28 April 2015 - 07:35 AM

Hey vodi143,

Sorry for late.

Please try this file, replace the old file, then we can know exact reason.

Attached File  WiseDiskCleaner.zip   1.5MB   2 downloads


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

-----

News: Wise Folder Hider 4

 

Hide & Encrypt files/ folders, protect your privacy!

 

********

News: Wise Video Player (beta)

 

Smart & Powerful media player!

-----

Best Regards,

WiseCleaner.com

Follow us on:

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#39 void143

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Posted 28 April 2015 - 02:18 PM


Wise Disk Cleaner Run At 28.04.2015 17:17:00
=======================================================================
A error found:Read drive:F error.


Wise Disk Cleaner Run At 28.04.2015 17:17:00
=======================================================================
A error found:The drive - F has a unknow file system.

 



#40 wisecleaner_admin

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Posted 29 April 2015 - 05:12 AM

Hey vodi143,
Please try this file, replace the old file, it should works fine.

Attached File  WiseDiskCleaner.zip   1.5MB   8 downloads


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

-----

News: Wise Folder Hider 4

 

Hide & Encrypt files/ folders, protect your privacy!

 

********

News: Wise Video Player (beta)

 

Smart & Powerful media player!

-----

Best Regards,

WiseCleaner.com

Follow us on:

facebook.png  Twitter.png  g+32.png  YouTube_32x32.png  linkedin_32x32.png