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WiseDataRecovery feature requests, bug reports, updated translations


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#1 MormonYoYoMan

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Posted 06 June 2013 - 02:59 AM

Wise Data Recovery doesn't read all drives

It was so wonderful to see that Wise Data Recovery came with Wise Care 365! I immediately downloaded the Data Recovery program and ran it. I'd had an external drive that failed me last month, and not enough money to do anything about it. So this - this was like a gift from Heaven!
 
Sadly, it turns out that Data Recovery is unable to read an external drive. Though Windows 7 can see it, though quite a few sample copies of recovery programs can see it - several can even list the files on it, but won't restore until I can pay for the "pro" version of the software...though all these can, at least, see the drive -- Data Recovery cannot. 
 
Yep, I tried the dropdown menu. It reads C: and only C:
 
Thank you for your time!
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#2 Config

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Posted 06 June 2013 - 09:42 AM

Thanks for your message Sir.

 

Would you please check whether the format of your external drive is exfat, which, unfortunately, is not supported by Wise Data Recovery currently.

 

We will improve the product to meet more users' needs. Thanks for your understanding.



#3 MormonYoYoMan

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Posted 06 June 2013 - 04:14 PM

Nope. It's not Exfat. Two days ago, I was able to see it in Disk Management and might have been able to see what it was, but today I cannot see it in Disk Management. I know it's not Exfat, because it's a 1.5 Tb drive.



#4 Config

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Posted 09 June 2013 - 08:05 AM

Nope. It's not Exfat. Two days ago, I was able to see it in Disk Management and might have been able to see what it was, but today I cannot see it in Disk Management. I know it's not Exfat, because it's a 1.5 Tb drive.

 

Hi YoYo,

 

Please refer to the file attached.

 

WDR only supports NTFS and FAT32.

 

Is yours one of the kinds?

Attached Files



#5 Vajra Yudha

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Posted 11 August 2013 - 06:07 AM

Wise Data Recovery - Bug or What ???

Hello  :D 
 
I have downloaded two version of WDR (3.37.179 and 3.16.166)
I want to find my unhide folders with WDR (I have 3 unhide folders)
When I use WDR 3.37.179, it shows only 1 of my unhide folders
Attached File  Untitled.png   90.56K   19 downloads
 
But, when I use WDR 3.16.166, it shows all of my unhide folders
Attached File  Untitled 2.png   99.62K   23 downloads
 
Is it a bug / error or what ???
 
THANK YOU VERY MUCH
 
:D  :D  :D 
 
:wub:  I LOVE WISE CLEANER  :wub: 

#6 april

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Posted 12 August 2013 - 08:14 AM

 

 

 

Hi Vajra Yudha,

 

 

It is great to hear that you like Wise Cleaner. :D We will further improve our softwares.

 

WDR 3.16.166 is a special version direct at Wise Folder Hider, and  it is the only version for Wise Folder Hider.

 

 

The other versions including WDR 3.37.179 just diret at files deleted( recover the files which has already deleted) .

 

Are you clear now? Thank you very much for supporting our software.

 

Have a nice day!

 

 

April



#7 aceron99

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Posted 25 February 2014 - 07:39 PM

Wise Data Recovery Login?

I'm trying to use Wise Data Recovery, and I can only choose Drive C. The help page says to log in in order to get the option to choose another drive. Where do I log in?

#8 xilolee

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Posted 25 February 2014 - 07:48 PM

Hi aceron99! :)

zn7xok.jpg
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I am not a Wise employee, but an helper made moderator.

#9 aceron99

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Posted 25 February 2014 - 08:00 PM

The only option on the drop-down I have is C. :(



#10 xilolee

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Posted 25 February 2014 - 08:11 PM

We can't write nothing useful: you didn't write which Wise Data Recovery version you are using, downloaded from which website, what OS you are using, how many drives/partitions it has got, how they are formatted, how many space is left, and so forth...
I am not a Wise employee, but an helper made moderator.

#11 rkant_023

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Posted 10 March 2014 - 09:26 AM

May be you are using another Data Recovery tool (like Unistal or Stellar) instead using Wise Data Recovery...you must need to get an information about the software which you were using...than only can be able to get appropriate feedback.

 

ThnX



#12 shilpi121

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Posted 19 April 2014 - 09:11 PM

If i want to recover c drive  lost files ,  it tells me to recover on other drive..but it doesnt show the option of other drive to save it.....how to recover the lost files from c drive.

i had recovered d drive lost files in c drive...but unable to recover c drive....pls help...thnks



#13 wisecleaner_admin

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Posted 21 April 2014 - 05:32 AM

Hi,

The same as recover D drive lost files:

1, select C drive

2, click Scan button to scan lost files

3, select files which you want to recover

4, click Recover button

5, specify a non C drive location to save these be recovered files

6, click OK to start

Attached File  1.png   199.45K   9 downloads


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

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#14 shilpi121

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Posted 21 April 2014 - 02:37 PM

It tells pls choose another drive to  avoid overwrite ,wen i try to recover cant see  d drive on the box which popsup....not all programs i can see on the box...



#15 wisecleaner_admin

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Posted 23 April 2014 - 03:14 AM

It is strange.

Please show me a screenshot of the pop-up window, like below. I want to see why you cannot choose d drive.

Attached File  1.png   90.92K   9 downloads

 


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

-----

News: Wise Folder Hider 4 official

 

Hide & Encrypt files/ folders, protect your privacy!

 

********

News: Wise Video Player (official)

 

Smart & Powerful media player!

-----

Best Regards,

WiseCleaner.com

Follow us on:

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#16 shilpi121

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Posted 23 April 2014 - 09:39 AM

on desktop folder only few folder comes ...no drive ...or maybe admin/user  has locked ...no idea.

Attached Files



#17 wisecleaner_admin

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Posted 24 April 2014 - 02:00 AM

I see, your system has terrible problem.

Please Click Here to download a special version of Wise Data Recovery.

Attached File  1.png   172.14K   3 downloads   Attached File  2.png   172.23K   3 downloads

 

My suggestion, you'd better to restore your system or reinstall a new system.


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

-----

News: Wise Folder Hider 4 official

 

Hide & Encrypt files/ folders, protect your privacy!

 

********

News: Wise Video Player (official)

 

Smart & Powerful media player!

-----

Best Regards,

WiseCleaner.com

Follow us on:

facebook.png  Twitter.png  g+32.png  YouTube_32x32.png  linkedin_32x32.png


#18 shilpi121

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Posted 24 April 2014 - 02:33 PM

hey thanks....for special version of wisecleaner.......i have  retrieved  few files...of c-drive ,but i still cud'nt retrieve videos  on folder lock..(after restoration dates changes to last week not previous  dates or months)....

i will restore system again.....Thanks for ur Great help....Appreciated... :)



#19 wisecleaner_admin

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Posted 25 April 2014 - 05:54 AM

You're welcome!
Very glad to help you.

We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

-----

News: Wise Folder Hider 4 official

 

Hide & Encrypt files/ folders, protect your privacy!

 

********

News: Wise Video Player (official)

 

Smart & Powerful media player!

-----

Best Regards,

WiseCleaner.com

Follow us on:

facebook.png  Twitter.png  g+32.png  YouTube_32x32.png  linkedin_32x32.png


#20 dmaxx56

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Posted 01 July 2014 - 03:22 AM

[Wise Data Recovery] error message to chose new location to avoid data overwrite

Wise data recovery keeps asking me to choose another location to avoid data overwrite. i have tried to use the c:, and create new folders .I just honestly don't know what to do. I'm not at all computer savvy. Thanks for your help!



Operating system:Windows 7 Ultimate (64 bit) Service Pack 1
System root: C:\Windows
Available physical memory: 8074 MB
CPU: Intel® Core™ i7-3630QM CPU @ 2.40GHz
Drive Info:
C: 917.86 GB
D: 29.81 GB
Internet Explorer: 11.0
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