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Browser Issues

 

Some laptop users have found that their fingerprint scanners are not compatible with their preferred browser. In particular, a number of complaints have been raised by users who have found that Google Chrome is not compatible with certain fingerprint-scanning software.

 

Wear and Tear

 

Over time, a scanner will need routine maintenance to continue to work correctly. For example, cords can fray or the reader can accumulate grime. Periodically clean the surface of the reader with an electronics cleaning putty or dry microfiber cloth.

 

User Error

 

One issue that can occur with any fingerprint scanner is user error. Always make sure that all cables are inserted completely into your computer's USB port.

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