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kaygee46

Can't Drag and Drop into Folder Hider

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I've just installed Wise Folder Hider onto my Windows 8.1 machine and my Windows 7 machine. Neither of them will allow me to drag and drop files into the blank area of the Folder Hider window. Also, although I could manually select the folder I wanted to hide on both machines, the Windows 7 machine has suddenly refused to accept the folder and it opens an error window that says "Can't hide the folder. Error message:" but there is no error message. I've closed and re-opened the program and even re-booted but it still won't accept the folder. The program version is 2.01.82.

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Hi kaygee46,

 

1, If you cannot drag and drop files in Windows 7, please disable UAC (User Account Control)

    1.jpg

    

    BUT, in Windows 8/8.1, even you disable UAC , you still cannot drag /drop files. Currently, we cannot fix it.

 

2, You cannot hid folders. please tell me the folder name/location/files types

 

 

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Thanks. I'm not too worried about the drag and drop problem because its just as easy to right click in Explorer and send the file or folder straight to Folder Hide. I've also been able to hide the folder that was refusing to be hidden. I forget now how I did that.

I have had two other problems. While learning how Folder Hide worked I created a temporary folder with some dummy files in it since I didn't want to risk losing real files. I don't need that folder anymore and I've deleted it but it keeps returning.  I tried deleting it and then emptying the recycle bin but it still comes back. I've used a delete program to shred it, but it still reappears. How can I remove this folder?  I can see it in WDR but there is no delete option.
The second problem is a file that has completely disappeared. Its the subject of another post in this forum.

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Those two problem are so strange.

1, Cannot delete the folder and it keeps returning. Can you find the folder in Wise Folder Hider? When you delete the folder, do you get error message?

2, Disappeared hidden files, please contact our support team, they will tell you how to get back your files. support@wisecleaner.com

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It gets stranger. The "ghost" folder returned again today and after several attempts to delete it again the little lock appeared on the folder icon. I didn't put it there. I was unable to delete it through Windows Explorer because it said I needed permission - from me! I'm the only user of the PC, so I'm the administrator as well as a user. After trying to work out how to give myself permission I eventually changed the ownership of the folder to me as administrator (previously the owner was "me-machine name-me". I don't know where that came from, although I did notice some odd things like that happening when I was trialling Folder Hider. Anyway once I'd changed the ownership to me as administrator the locked icon changed back to a normal folder icon and I was able to delete the folder. So far it hasn't returned. To answer your other questions, no it didn't appear in Folder Hider, nor did it appear in WDR and regarding the file that disappeared altogether, still no sign of it but I took the precaution of making temporary copies of all of the files I intended to hide on a USB stick while I satisfied myself that Folder Hider was well behaved so I've been able to restore it from there. I've since tried to duplicate that loss with a dummy file - applying a password to a visible file in the Folder Hider window but it simply locked the file. It didn't disappear.

So, at this point in time everything is as it should be but it its been a bit unnerving to have had these problems with a program designed to protect sensitive files and data.

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