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"Mark Solved" Option Now Available to Members


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#1 UCanFixIt

UCanFixIt

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Posted 12 February 2014 - 12:14 PM

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Hello all members,
 
The "Mark Solved" option has been activated in the Computer Trouble-Shooting Discussion Board. Now originating posters (OPs) can select their own "Best Answer."
 
How it works:
 
Each member response to an originating poster's issue will now include a "Mark Solved" button that can only be seen by the OP (see image1). If a specific response solves the OPs issue, he/she can simply click the Mark Solved button for that specific response and it will automatically do two things:
 
1. It will update the index to show the OPs issue as "Answered." (see image2)
2. It will add the "Best Answer" to the top of the OPs post. (see image3)
 
This new feature could really benefit members or guests that are looking for solutions while browsing or searching the Computer Trouble-Shooting Discussion Board.
 
Note: The Wise Specific Product Boards do not have this feature enabled.
 
 
UCanFixit

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Please include the following information when describing your problem:

  • A basic description of your system
  • Specific error codes and/or warnings received
  • Supporting screenshots: How to Post Screenshots
  • Any software or hardware that you recently installed or removed
  • Any recent changes that were made to the system
  • The amount of time that that you have experienced the problem
  • The things that you have already tried to troubleshoot the problem

Note: Failure to provide ALL relevant details may result in a complete misunderstanding of your problem.

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