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Windows updates fail everytime when installed. Error message 8E5E03FA and 80070490.

 

 

 

Operating system:Windows 7 Home Premium (64 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 4061 MB

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz

Drive Info:

C: 455.84 GB

Internet Explorer: 10.0

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Hi,

Please try following steps to solve your problem.

1, Open Control Panel----System and Security----Administrative Tools---Services, find out Windows Update and stop it.

    If you cannot stop it, turn to step 3.

2, Open C:\Windows\SoftwareDistribution\DataStore, remove all files and folders.

    Open C:\Windows\SoftwareDistribution\Download, remove all files.

3, Open C:\Windows\System32, find out the folder catroot2 and rename it to catroot2old

4, Reboot system

5, Open Control Panel----System and Security----Administrative Tools---Services, find out Windows Update and start it.

6, Open Control Panel---System and Security---Check for updates.

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