Java programs don't run properly

[dcgride2929]

I paid for a program that runs on Java. The program takes up a lot of memory (1.2 GB or more), but the program won't run properly. It runs, makes my computer slow, and then the window disappears on my desktop, but not in the taskbar, every time. I've had this problem before with java-written programs, and the only solution was to restore to factory conditions, and then reinstall the program. That seems like an awful lot of work to run one program. It takes at least 2 days to get back to where I was. Is there an easier solution that doesn't involve me restoring to an earlier time or to factory conditions?

 

 

 

Operating system:Windows 7 Professional (64 bit) Service Pack 1

System root: C:\Windows

Available physical memory: 12171 MB

CPU: Intel® Core i7-2640M CPU @ 2.80GHz

Drive Info:

C: 131.96 GB

F: 298.09 GB

Q: 15.62 GB

Internet Explorer: 11.0

[WiseCleaner]

Hi

Please check following options:

1, Does your computer meets the minimum running configuration of this program? (CPU / Memory / Hard disk / Graphic card / 64 or 32 bit )

2, When you run the program, do you run other programs at the same time?

3, Does your antivirus software or firewall block the program? You can disable antivirus software and firewall to try.

4, Can you tell me the name of the program?