kenneth Posted November 30, 2013 Report Share Posted November 30, 2013 the device manager is blank. hoping to fix this problem that's why i installed wise care365 but still the same. I found out about this problem when trying to scan usig hp deskjet 3520 and it doesnt work to my computer only printing and i cannot download hp printer software for that computer always error.please help.... Operating system:Windows Vista Home Premium (32 bit) Service Pack 2 System root: C:\Windows Available physical memory: 1533 MB CPU: Intel® Core2 Duo CPU T5750 @ 2.00GHz Drive Info: C: 138.04 GB D: 11.01 GB Internet Explorer: 9.0 Link to comment Share on other sites More sharing options...
kenneth Posted November 30, 2013 Author Report Share Posted November 30, 2013 cannot download driver for hp deskjet 3520 softwares, i cannot scan to my computer through it ,only printing. my device manager is blank Operating system:Windows Vista Home Premium (32 bit) Service Pack 2 System root: C:\Windows Available physical memory: 1533 MB CPU: Intel® Core2 Duo CPU T5750 @ 2.00GHz Drive Info: C: 138.04 GB D: 11.01 GB Internet Explorer: 9.0 Link to comment Share on other sites More sharing options...
xilolee Posted November 30, 2013 Report Share Posted November 30, 2013 Hi kenneth! Try to launch sfc /scannow (from an elevated command prompt) Looking forward for your kind feedback! Link to comment Share on other sites More sharing options...
kenneth Posted December 1, 2013 Author Report Share Posted December 1, 2013 whn opening my computer this appears? something to do with blank device manager? and also this shows when i opn your feedback wise pc 1staid answer Operating system:Windows Vista Home Premium (32 bit) Service Pack 2 System root: C:\Windows Available physical memory: 1533 MB CPU: Intel® Core2 Duo CPU T5750 @ 2.00GHz Drive Info: C: 138.04 GB D: 11.01 GB Internet Explorer: 9.0 Link to comment Share on other sites More sharing options...
kenneth Posted December 1, 2013 Author Report Share Posted December 1, 2013 this happens when i opened your feedback Operating system:Windows Vista Home Premium (32 bit) Service Pack 2 System root: C:\Windows Available physical memory: 1533 MB CPU: Intel® Core2 Duo CPU T5750 @ 2.00GHz Drive Info: C: 138.04 GB D: 11.01 GB Internet Explorer: 9.0 Link to comment Share on other sites More sharing options...
Lucy Posted December 2, 2013 Report Share Posted December 2, 2013 please confirm Smart Web Printing is completed or not. thanks Link to comment Share on other sites More sharing options...
Lucy Posted December 2, 2013 Report Share Posted December 2, 2013 i suggest you download this software the full version or the latest version in google search. Link to comment Share on other sites More sharing options...
xilolee Posted December 2, 2013 Report Share Posted December 2, 2013 Hi kenneth. Have you tried the first solution I suggested you? SmartWebPrinting and Internet explorer 9 are not compatible. Check: A compatibility problem exists between HP Smart Web Printing and Internet Explorer (click) Looking forward for your kind feedback. Link to comment Share on other sites More sharing options...
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