hatemosta Posted November 17, 2013 Report Share Posted November 17, 2013 Problem when you install the software aspects of this message 1628:failed to complete installation Operating system:Windows 7 Ultimate (64 bit) Service Pack 1 System root: C:\Windows Available physical memory: 16375 MB CPU: Intel® Core i7 CPU 920 @ 2.67GHz Drive Info: C: 1862.92 GB D: 931.51 GB E: 465.76 GB F: 931.41 GB G: 1863.01 GB J: 931.51 GB M: 931.48 GB P: 1863.01 GB Internet Explorer: 10.0 Link to comment Share on other sites More sharing options...
Config Posted November 18, 2013 Report Share Posted November 18, 2013 Hi A couple of things you can try.1) Right click on the setup.exe or .msi file and select "Run as Administrator".2) Run the install in Safe Mode and see if it will complete.3) Disable your antivirus before installing. If those don't help, then check the event viewer and see if it will give insight on what is causing the problem.Open Event Viewer by clicking the Start button , clicking Control Panel, clicking System and Security, clickingAdministrative Tools, and then double-clicking Event Viewer. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Please reply back with an update. Link to comment Share on other sites More sharing options...
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