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onexdiary

windows defender taking wiseantimalware and wisecare365 to quarantine

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Hello,

Sorry about that. We are working to fix this issue.

Please add Wise Care 365 to the exclusion list of Windows Defender.

1, Temporarily turn off the protection of Windows Defender

2, Reinstall or restore Wise Care 365 from the Quarantine of Windows Defender

3, Add C:\Program Files (x86)\Wise\ and C:\Program Files\Wise\ to the exclusion list.

4, Turn on the protection of Windows Defender.

If you don't know how to exclude WiseCleaner from scanning, please tell me your OS information and Windows Defender version. 

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