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Wise JetSearch cannot open files, folders, or any of the other functions in the list

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windows 10

Wise Jetsearch finds the documents I search for, but when you click on the mouse left hand side  to open a file, it does not. Tested all the functions that you can find when you click on the right-hand-side button of the mouse.

I reinstalled the software, but the functions do not work.

is this a bug in the software?

thank you for your help.

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