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losing email contact in yahoo account


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#1 picstrings

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Posted 12 September 2013 - 05:59 PM

I believe sometime back, my account was hacked into. I changed my password, but lost all my emails, I can't sent anyone of my contacts email, and they can't send to me.  Does anyone know an answer to fix this?


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#2 Config

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Posted 22 November 2013 - 08:49 AM

Hi

You can change an email or contact your friends via telephone.

 

Next time when you are using the new email, please setup a complicated password.

Thanks.



#3 xilolee

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Posted 23 November 2013 - 12:15 AM

Are you using the webmail (i.e. are you trying to send emails directly from yahoo site?)

Or are you using a program into your pc like outlook, thunderbird, and so forth?


I am not a Wise employee, but an helper made moderator.

#4 foden6

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Posted 09 November 2014 - 10:40 AM

I had exactly the same "problem" my contacts having been established over a long period of time were suddenly taken away it appears that this was due to Classic mail being superceded by the new bells and whistles system that yahoo insisted forcing on users,being of a certain age I could not manage and did not want the "new system" contacts on my old yahoo account gone forever.

Unless anyone on this forum is an expert and can tell me where abouts in cyberspace the trash bin that this information is and if it is retrievable.