If you have any question of Wise Driver Care, please read below FAQs. Maybe you can find the answer yourself.
When you create a new post, please provide more details about your problem, then we can help you solve it faster.
Q: The backup button of some devices is invalid, why?
A: If the driver is provided by Windows system, Wise Driver Care won't back up it. Because when you reinstall Windows, the driver will be installed at the same time.
Q: What is abnormal driver?
A: An abnormal driver, it refers to you can reinstall a correct driver to fix this issue.
Q: What is special software?
A: It refers to some special software that Some brands of computer special features require. Such as touchpad, fingerprint identification and so on.
Q: What is system software repair?
A: When Wise Driver Care update a driver, it may require some special Windows components, like VC++. If the system doesn't have it, Wise Driver Care will install it first.
Q: What is “1 device doesn't support the current OS”?
A: For example, you have a sound card on your PC and the OS is XP system, but this sound card only supports Win 7 and later system. There is no driver for XP system.
Q: When does Wise Driver Care auto create a system restore point?
A: This function is only available in Pro version, and only if you click the top right Fix button.
Q: Why does Wise Driver Care not list the restore point?
A: Because Wise Driver Care only lists the restore point created by itself. If the driver is provided by Windows system, Wise Driver Care won't back up it. Because when you reinstall Windows, the driver will be installed at the same time.