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Wise_EPL

WiseDriver Care Cannot Connect to the Server

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Hi Wise_EPL. :-)

 

No problem here in Italy.

 

Using Win10 x64, DEP AlwaysOn, HOSTS, custom scale 150%, WinFirewall, WinDefender.

 

Are you using a different antivirus/antimalware/antispyware? 

Are you using a different firewall?

Are you using P2P programs (emule, torrent, etc) and you didn't lower their connection limits?

Are you using proxies/VPNs?

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Hi Wise_EPL. :-)

 

No problem here in Italy.

 

Using Win10 x64, DEP AlwaysOn, HOSTS, custom scale 150%, WinFirewall, WinDefender.

 

Are you using a different antivirus/antimalware/antispyware? 

Are you using a different firewall?

Are you using P2P programs (emule, torrent, etc) and you didn't lower their connection limits?

Are you using proxies/VPNs?

I have COMODO Internet Security w/ COMODO Firewall turned on. I have no P2P programs, & no VPN's turned on.

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Hi.

 

Just installet onto Win10 , after register product to Pro Version, WiseCleaner can't connect with server.

 

I have ESET Smart Security, full registered soft active, if you need this info.

 

Waiting for your answer

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Hi alexito. :-)

 

Actually I can not connect too.

This is probably a wise servers problem.

Does this happen also with eset smart security (firewall) disabled?

If this happens with eset smart security enabled and doesn't happen with it disabled, you probably must allow the application in eset firewall.

Outgoing connections, tcp ports 80 and 443.

Side note: ESET Smart Security was substituted with eset internet security. They say you can upgrade for free to ESET Internet Security.

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Hi alexito. :-)

 

Actually I can not connect too.

This is probably a wise servers problem.

Does this happen also with eset smart security (firewall) disabled?

If this happens with eset smart security enabled and doesn't happen with it disabled, you probably must allow the application in eset firewall.

Outgoing connections, tcp ports 80 and 443.

Side note: ESET Smart Security was substituted with eset internet security. They say you can upgrade for free to ESET Internet Security.

Thanks.

Just entered to server and no touch any rule on ESET. Probably server not operative last afternoon.

I didn't kno the ESET issue for software change.

I'll try to do that.

Thanks a lot Xilolee

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Hi.

 

Just installet onto Win10 , after register product to Pro Version, WiseCleaner can't connect with server.

 

I have ESET Smart Security, full registered soft active, if you need this info.

 

Waiting for your answer

 

Hi, does wise driver care run well today?

If it still cannot connect to server, please tell me your IP address, we will check it.

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With firewall disabled:

 

C:\>ping liveupdate51.drivergenius.com

 

Pinging liveupdate51.drivergenius.com [49.51.10.138] with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

 

Ping statistics for 49.51.10.138:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

Today the program works.

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