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WiseDriverCare feature requests, bug reports, updated translations

update driver fix driver issue download latest driver

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#21 roger_m

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Posted 26 June 2017 - 01:04 AM

Another bug I've found is that the driver "Intel Graphics Driver" 8.15.10.1930 (display is shown as Mobile 945 Express Chipset Family in Device Manager) fails to download.


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#22 badtoad

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Posted 26 June 2017 - 09:15 AM

roger_m if your computer uses a custom graphics driver installed by the manufacturer driver update software will not install a generic driver because it will cause issues.



#23 roger_m

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Posted 26 June 2017 - 09:34 AM

roger_m if your computer uses a custom graphics driver installed by the manufacturer driver update software will not install a generic driver because it will cause issues.

My computer does not use custom drivers.  In any case the issue with Wise Driver Care is unable to download the driver update it finds.



#24 wisecleaner_admin

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Posted 26 June 2017 - 02:16 PM

Another bug I've found is that the driver "Intel Graphics Driver" 8.15.10.1930 (display is shown as Mobile 945 Express Chipset Family in Device Manager) fails to download.

Can you tell me your location or your IP address?

Thanks


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#25 roger_m

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Posted 26 June 2017 - 10:27 PM

Can you tell me your location or your IP address?

Thanks

Australia.  It is the only driver which fails to download.  I've had no issues downloading any other drivers on a number of computers.



#26 burn

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Posted 27 June 2017 - 10:24 AM

BUG !!!

 

Ashampoo_Snap_27_czerwca_2017_12h22m59s_



#27 xilolee

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Posted 29 June 2017 - 06:49 PM

I updated IMEI driver, but the restore center still show I'm using the previous version (I still didn't close the program, nor reboot the machine).
After I restarted the program, I can't see its previous version (old and actual versions have the same number).

The driver residue still won't show completely in English, but it shows completely in Italian (maybe I translated it shorter than in English).
And I still can't see the files: it shows it can remove 879.9MB. :o
 
Other glitches due to the longer translation:

centro_ripristino_-_percorso.jpg ripara_rete.jpg
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#28 wisecleaner_admin

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Posted 05 July 2017 - 07:32 AM

BUG !!!

 

Ashampoo_Snap_27_czerwca_2017_12h22m59s_

Thanks for your feedback.

As you know wise driver care is a brand new product,  Sometimes, the nearest server of you may not contain the driver you want, so you will receive failure message, but the server will auto download the driver from main server, people around you more and more to use wise, the server will contain more drivers.

Please try it after 24 hours.


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

--------------------------------------------------

New product: Wise Anti Malware

 

Keep your PC in safe all the time!

--------------------------------------------------

 

Best Regards,

WiseCleaner.com

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#29 roger_m

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Posted 05 July 2017 - 08:08 AM

I had already tried again with no success.  However, I just tried again.  The driver was downloaded, but installation failed with the following error:

Attached File  DG Intel.png   15.94K   4 downloads

 

Wise Driver Care launched the actual setup file from Intel, rather than trying to automatically install it.

 

Also, I found that for some reason Driver Genius does not find the same driver update.



#30 wisecleaner_admin

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Posted 05 July 2017 - 08:51 AM

I updated IMEI driver, but the restore center still show I'm using the previous version (I still didn't close the program, nor reboot the machine).
After I restarted the program, I can't see its previous version (old and actual versions have the same number).

The driver residue still won't show completely in English, but it shows completely in Italian (maybe I translated it shorter than in English).
And I still can't see the files: it shows it can remove 879.9MB. :o
 
Other glitches due to the longer translation:

centro_ripristino_-_percorso.jpg ripara_rete.jpg

 

Thanks xilolee.

1, Incorrect version ID, we knew it and will fix it soon.

 

2, You said there were 3 text area too short to display words. I checked them, 2 have added tips feature, left only 1.

We will fix it soon.

Attached File  tip1.png   31.92K   2 downloadsAttached File  tip2.png   18.12K   2 downloads

 

 


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

--------------------------------------------------

New product: Wise Anti Malware

 

Keep your PC in safe all the time!

--------------------------------------------------

 

Best Regards,

WiseCleaner.com

Follow us on:

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#31 xilolee

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Posted 16 July 2017 - 11:32 AM

Pc checkup: it says I have 5 residual files, but I still can't check what they are.
Rescue center: storage still doesn't show itself completely (but the tooltip works).
Hardware detection:
- scroe is written instead of score.
- first string says imedia s2870DESKTOP: true, but a space is missing before desktop.
- in the monitor entry, Resolution isn't translated in my language.
 
 After half hour past the new installation, I received this error:

 

---------------------------
Microsoft Visual C++ Runtime Library
---------------------------
Runtime Error!

Program: D:\Program Files (x86)\Wise\Wise Driver Care\wdcpnp.exe

R6034

An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.


---------------------------
OK
---------------------------


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#32 wisecleaner_admin

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Posted 17 July 2017 - 09:22 AM

Thanks xilolee, we will fix it soon.


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

--------------------------------------------------

New product: Wise Anti Malware

 

Keep your PC in safe all the time!

--------------------------------------------------

 

Best Regards,

WiseCleaner.com

Follow us on:

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#33 geogeo.gr

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Posted 18 July 2017 - 12:03 PM

1. Can you give more space to the menus, because the Greek language has long words?

2. In phrases that are cut in various dialog boxes, when the mouse passes over it doesn't show the whole phrase.

3. In the phrase "Install the OS with Ghost or over-clean the system will make the driver fail to install..." what exactly means the "over-clean"?

4. Hardwares report does not write correctly the Greek. In picture seems to be and how it should be.

 

 

Attached Files


logo.gif


#34 badtoad

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Posted 20 July 2017 - 07:08 PM

Downloaded latest version today and after check up it says fix one item but there is nothing to fix displayed and fix does not work.



#35 wisecleaner_admin

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Posted 21 July 2017 - 03:54 AM

Hey badtoad,

Thanks for your feedback.

Can you give me a screenshot?


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

--------------------------------------------------

New product: Wise Anti Malware

 

Keep your PC in safe all the time!

--------------------------------------------------

 

Best Regards,

WiseCleaner.com

Follow us on:

facebook.png  Twitter.png  g+32.png  YouTube_32x32.png  linkedin_32x32.png


#36 wisecleaner_admin

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Posted 21 July 2017 - 05:31 AM

Hey geogeo.gr,

Thanks for your feedback.

I will send your suggestion to the developer team, I think it will be fixed in next update.

Over-clean, it refers to a Windows system lost many components, only keep the basic components. For example, some customization system doesn't have sample video/pictures/music, finally this customization system only is 8 GB or less, very small than a normal system.


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

--------------------------------------------------

New product: Wise Anti Malware

 

Keep your PC in safe all the time!

--------------------------------------------------

 

Best Regards,

WiseCleaner.com

Follow us on:

facebook.png  Twitter.png  g+32.png  YouTube_32x32.png  linkedin_32x32.png


#37 roger_m

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Posted 21 July 2017 - 05:43 AM

Have you read this post? http://forum.wisecle...ge-2#entry29464



#38 badtoad

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Posted 21 July 2017 - 08:41 AM

Heres the screen shot.

Attached Files



#39 xilolee

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Posted 22 July 2017 - 10:35 AM

Hi badtoad. :-)

Click on the arrow near "all device drivers have been updated": you'll probably see it finds "driver residues" and want to delete them.
I am not a Wise employee, but an helper made moderator.

#40 xilolee

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Posted 22 July 2017 - 10:55 AM

New released version 2.1.720.1002:

- Pc checkup: it says I have 5 residual files, but I still can't check what they are.
- Rescue center: storage still doesn't show itself completely (but the tooltip works).
- I'd like to have expandable windows (i.e., possibility to maximize the main window) and to have a portable version (if this is feasible).
I am not a Wise employee, but an helper made moderator.