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Free Version always says Chrome running


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#1 denny1937

denny1937

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Posted 09 May 2017 - 12:46 PM

I use the free version of Wise Care 365 V 4.62 Recently when running it I get a message that states" Google Chrome is running, do you want to close it", even if Chrome is not active. I have tried rebooting the computer to make sure Chrome is not "ON". I have used task manager to look for an active Chrome. Still, everytime I run Wise care I get the message. I have uninstalled the wise care software, and reloaded a freash copy from the web site, still get chrome message.

 


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#2 wisecleaner_admin

wisecleaner_admin

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Posted 12 May 2017 - 04:06 AM

Thanks for your feedback.

Please open your Chrome browser, Settings -> Advanced settings -> System, uncheck Continue running background apps when Google Chrome is closed.

When you close Chrome, its process will be ended at the same time

Please run wise care 365 to check whether you receive the message again.


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