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[BUG WinServer2012] Registry cleaner crash file association

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#1 tnas

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Posted 13 April 2016 - 02:19 PM

Hi 

I used wise registry cleaner, portable edition 9.11.585, as useal on my windows server 2012

 

and now it crashed my files associations

I can not launche the Control panel, the administration tools, etc..

everytime it says that "there is no program files associated..."

 

How can I solve this issue ?

 

B.R.

 

Thierry


  • JoryikEn, AlexissEn, AlisaBog and 1 other like this

#2 xilolee

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Posted 13 April 2016 - 02:55 PM

Hi tnas - Thierry.

 

If you have not disabled "auto back up registry before cleaning" in WRC settings-general, you can try to restore the last back up from restore centre (menu-restore-registry restore).

 

By the way, there is a new version: 9.15.589.


I am not a Wise employee, but an helper made moderator.

#3 tnas

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Posted 15 April 2016 - 07:08 AM

Thanks xilolee

-> I restored all backup  and it restored the file association and everything is back to normal !

 

BTW just to let you know that the Windows 2012 activation was OK before the WRC action

with the file association lost, the windows activation was lost as well !?

with the back up restoration -> activation was restored as well !!

 

Thanks again Xilolee

 

Btw, usually I do not have any issue...

 

 

B.R.

 

Thierry



#4 xilolee

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Posted 15 April 2016 - 09:22 PM

I'll report this topic to WiseCleaner_Admin, maybe they can prevent this problem in the future.

It could be useful if you could show/send them your registry backups (i.e., only the little backups after you used the program, and not your entire registry backup).

 

Mail: support AT wisecleaner DOT com

You could try also bugs AT wisecleaner DOT com, but I'm not totally sure if this last email address will work.


I am not a Wise employee, but an helper made moderator.

#5 wisecleaner_admin

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Posted 19 April 2016 - 05:22 AM

Thanks, xiolee.

 

Hey Thierry,

Thanks for your feedback.

We will check it and improve it.


We want to put smile on your face.   :)

 

Any feature questions and ideas, please feel free to contact us!

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