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s920395

(已解決)Wise Care 365 PRO 4.1.1和4.1.3清完遇到的問題

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在4.1.1這個版本用我第1、2張圖這些功能清完就變成第3、4張圖這種情況,在之前用3.9.8這個版本(和新版第1、2張圖的功能清一樣)不會有這樣的問題,作業系統是WIN 7 旗艦版 X64正版,而且作業系統都是更新到最新的(正常的windows update)!想請辛苦的wise軟體人員解決這個問題!!!
*在其它部電腦測用4.1.1這個版本清完都會有一樣的問題!!!

 

Translated from Chinese

 

Problems Wise Care 365 PRO 4.1.1 cleared her encounter

In this version 4.1.1 with my 1,2 Photo these features will become clear after the first 3,4 Photo this case, before using this version 3.9.8 (and the new 1,2 Photo function clear Like) will not have this problem, the operating system is WIN 7 Ultimate X64 genuine, and operating systems are updated to the latest (normal windows update)! Please think hard wise software personnel to solve this problem!
* Measured by other computers 4.1.1 This version will have finished clearing the same problem !!!

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在4.1.3這個版本用我第1、2張圖這些功能清完就變成第3、4張圖這種情況,在之前用3.9.8這個版本(和新版第1、2張圖的功能清一樣)不會有這樣的問題,作業系統是WIN 7 旗艦版 X64正版,而且作業系統都是更新到最新的(正常的windows update),然後電腦重灌作業系統win 7[/size]旗艦版 X64正版[/size](包含正[/size]常的windows update[/size])清理也還是有一樣的問題,想請辛苦的wise軟體人員解決這個問題!!![/size]
*在其它部電腦測用4.1.3這個版本清完都會有一樣的問題!!![/size]

 

 

translated from Chinese

In this version 4.1.3 with my 1,2 Photo these features will become clear after the first 3,4 Photo this case, before using this version 3.9.8 (and the new 1,2 Photo function clear Like) will not have this problem, the operating system is wIN 7 Ultimate X64 genuine, and operating systems are updated to the latest (normal windows update), then reperfusion computer operating system win 7 Ultimate X64 genuine (containing normal the windows update) cleanup still have the same problem, please think hard wise software personnel to solve this problem!

* Measured by other computers 4.1.3 This version will have finished clearing the same problem !!!

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Hey s920395,

Thanks for your feedback.

We will check it.

Please try to restore registry to fix it. (see attached image)

restore.png

 

If restore operation can fix the issue, Can you upload the registry backup? We will check it and improve Wise Care 365.

1. open this folder %appdata%\wise care 365\backup\

2. select the newest file (make sure you don't clean registry after you found this issue), then upload the file. If you don't know which file is correct, you can upload all files to us.

 

Thanks.

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不管用任何一個還原點問題還是沒解決,你們要不要試試在一台電腦重裝WIN 7系統(包含winupdate),然後清理完就會遇到我所說的問題
*這是我圖中的設定

 

Regardless of any problem still not resolved a restore point, you should not try to reinstall WIN 7 system (comprising winupdate) in a computer, and then cleaned up what I said will encounter problems

* This is my figure set

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發現用圖中以這種方式開PDF、音樂檔、圖片檔、影片檔............等,"永遠用選取的程式來開啟這種檔案"這個選項是灰色的,重灌好WIN 7作業系統沒用wise care 365 V4清理是不會有這樣的問題的,這還真是頭痛!!!!! :(  :(  :(  :(  :(  :(  :( 
用以下方式也無法解決
 

Found with the figure in such a manner open PDF, music files, image files, video files, etc. ............, "always use the selected program to open this file" option is grayed , bagging good WIN 7 operating system useless wise care 365 V4 cleanup will not have such a problem, it really is a headache !!!!! :( :(  
The following ways Wufajiejue


https://social.technet.microsoft.com/Forums/zh-TW/bacba4c2-9749-4089-b9ed-2ce40c27c84b?forum=windows7cht
https://dotblogs.com.tw/chou/2009/12/29/12717
https://support.microsoft.com/zh-tw/kb/981174

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最後發現問題不是出在wise care 365,原因是用revo uninstaller pro刪某一個程式的登錄檔所造成的,對你們[/size]辛苦的wise軟體人員感到抱歉,所以在這說聲對不起!!!!![/size]

 

And eventually found the problem is not wise care 365, with revo uninstaller pro because of a deletion of a program of registry caused by software on your hard wise person feel sorry, so sorry to say this !!!!!

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