czerwinski76 Posted December 4, 2015 Report Share Posted December 4, 2015 Hi ! I'm using Wise JetSearch 2.25.130 on my Windows 10 version 1511 system. The problem is : Wise JetSearch don't find files on the OS partition even with full rights. It work great with my other partitions / drives. On my C:/ OS partition, it only find 6 files ! (And I can only see a list with these files, right click operation doesn't work) Don't know how to do to fix that. Could someone help me please ? Edit : Same problem with my C:/ (OS) and G:/ drives with Wise JetSearch 2.26 . Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted December 10, 2015 Report Share Posted December 10, 2015 Hey czerwinski76, Sorry for the delay, and thanks for your feedback. Did you receive a error message? Did the previous version has the same problem? If you don't have an old version, please try this one WJS v2.12 Thanks! Link to comment Share on other sites More sharing options...
czerwinski76 Posted December 10, 2015 Author Report Share Posted December 10, 2015 I have no error message. V 2.12, 2.14 and 2.25 doesn't find files on my C:/ OS drive :'( Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted December 11, 2015 Report Share Posted December 11, 2015 Maybe I know the reason, please help me to verify it. Please download Wise JetSearch v1.49, try it, whether it can find out your C drive files. Thanks. Link to comment Share on other sites More sharing options...
czerwinski76 Posted December 11, 2015 Author Report Share Posted December 11, 2015 Same issue with v1.46. 0 file found ! :'( Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted December 15, 2015 Report Share Posted December 15, 2015 Okay, I know the reason, it is a bug of wise jet search. we will check and fix it. If we need your help (helping us to do some tests), do you? Link to comment Share on other sites More sharing options...
czerwinski76 Posted December 15, 2015 Author Report Share Posted December 15, 2015 Off course I can test whatever you want ! Link to comment Share on other sites More sharing options...
xilolee Posted December 27, 2015 Report Share Posted December 27, 2015 Hi tas-wanita. Have you already checked for hard disk errors? Link to comment Share on other sites More sharing options...
czerwinski76 Posted December 27, 2015 Author Report Share Posted December 27, 2015 Hi tas-wanita. Have you already checked for hard disk errors? My drives are all fine. I hope that another version will be released soon. Link to comment Share on other sites More sharing options...
czerwinski76 Posted January 22, 2016 Author Report Share Posted January 22, 2016 Same problem with my C:/ (OS) and G:/ drives with Wise JetSearch 2.26 . Link to comment Share on other sites More sharing options...
EAN Posted February 17, 2016 Report Share Posted February 17, 2016 I am having the same problem with JetSearch 2.26.131 on a Windows 10 System. It finds and searches all devices on USB ports but finds nothing on OS dirve C:\ I installed JetSearch using admin priv. I run it with admin priv. I am a registered user of Wise 365 PRO. Tried ver 2.12.90 as suggested above. No help. Still get no results from C:\ Link to comment Share on other sites More sharing options...
xilolee Posted February 17, 2016 Report Share Posted February 17, 2016 Hi EAN. Could you verify if advanced cleaner (in WiseCare365 or WiseDiskCleaner) finds items? Link to comment Share on other sites More sharing options...
EAN Posted February 18, 2016 Report Share Posted February 18, 2016 Common Cleaner and System Slimming work, but Advanced Cleaner runs so fast (LESS than 1 second) without finding anything to remove. Privacy Eraser, File/Folder Shredder, and Registry Cleaner work without problems. Big Files Manager shows nothing on C: Drive, but does show files on USB Drives. Files that are both on USB and C: only show on USB with Big Files Manager.. Link to comment Share on other sites More sharing options...
xilolee Posted February 18, 2016 Report Share Posted February 18, 2016 Are you using defragmentation programs different than windows built-in? I suggest you to run chkdsk /r two-three times. Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted February 18, 2016 Report Share Posted February 18, 2016 Hey EAN, Could you please try the old version - v2.01? Thanks. Link to comment Share on other sites More sharing options...
EAN Posted February 18, 2016 Report Share Posted February 18, 2016 Did the following: 1. Uninstalled 2.26.131 via Windows Uninstall 2. Killed "Jet Search Helper" via Task Manager 3. Deleted the ProgramFiles(x86)Wise/WiseJetSearch directory 4. Installed 2.01 Results: Still does not search C: drive. I have other programs, e.g. Q-Dir, Power Desk, PureSync, and others that need to access files/directories that run without any problems. I will run ckdsk at next system restart. I have it scheduled. (Stay tuned). CKDSK ran after reboot - Reinstalled ver 2.26.131 and now JetSearch finds C: Drive. Log file attached. Apparently some cleanup was done, but don't see any errors in the log. Thank you Xilolee C_Users_Ed_Documents_chkdskLogConverted.xps.pdf Link to comment Share on other sites More sharing options...
xilolee Posted February 18, 2016 Report Share Posted February 18, 2016 I have got this problem two times (with advanced cleaner of WDC and WCare365), but I can't remember how I solved it the first time.The second happened when I have used some defrag tools: I think they had corrupted the MFT (master file table), even though I'm not totally sure those programs were the culprits.Solved with two or three chkdsk /R (and before that, tried various other things: I didn't want to reset/refresh/put an old system image!!!). Link to comment Share on other sites More sharing options...
EAN Posted February 19, 2016 Report Share Posted February 19, 2016 I have used both Windows and Wisecare disk optomizers without (I think) problems. What is interesting is Windows Search and PowerDesk Find had no problems finding directories or files on C. Evidently there WAS a problem with the disk layout if a CHKDSK fixed it. The log file only indicated a cleaning up of one file - "Cleaning up instance tags for file 0 x 5875c". No other errors or "cleaning up" in the log. So what ever the problem was it only affected JetSearch. (?) Link to comment Share on other sites More sharing options...
wisecleaner_admin Posted February 19, 2016 Report Share Posted February 19, 2016 Hey EAN, One thing I want to confirm, when you open Wise JetSearch 2.26, does it list all drives (include C drive)? I means, in the drop list you can see and select/deselect C drive, like below: If you can, please give me a screenshot. Thanks. Link to comment Share on other sites More sharing options...
EAN Posted February 19, 2016 Report Share Posted February 19, 2016 Yes. .jpg attached. Link to comment Share on other sites More sharing options...
xilolee Posted February 21, 2016 Report Share Posted February 21, 2016 The log file only indicated a cleaning up of one file - "Cleaning up instance tags for file 0 x 5875c". No other errors or "cleaning up" in the log. You've gotten also: Stage3: Examining security descriptors... Cleaning up 4997 unused index entries from index $SII of file 0x9. Cleaning up 4997 unused index entries from index $SDH of file 0x9. Cleaning up 4997 unused security descriptors. Security descriptor verification completed. 42131 data files processed. Link to comment Share on other sites More sharing options...
czerwinski76 Posted May 25, 2016 Author Report Share Posted May 25, 2016 Did someone have found an issue ? Edit 11/11/16 : Fixed in v 2.29.136. Thank you ! . Link to comment Share on other sites More sharing options...
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