Jump to content

[Solved - Win7-x64] WiseCare 365 Disk Eraser


wolf5370

Recommended Posts

Windows 7 Ultimate X64 - 4GB - 1Tb/512Gb dual HDD - Avira Premium 2013 Antivirus (up to date) - all windows updates to date.

 

I have used Reg and Disk cleaner apps for years - downloaded 365 (Free) yesterday.

Disk Eraser showed 'found many recoverable files' as expected on both drives.

Run eraser on 'DOD 5220.22 M 3 passes' over night. After 7 hours it was stuck on 1minute 22 seconds erasing (this did not move over time - Task Manager showed no activity including IOs over this time) - tried "STOP" button, but this did nothing. Had to kill process in task manager.

 

Reran 365 and Disk Eraser still shows 'found many recoverable files'.

 

So, in short - this is not working at all - locks up/crashes and does not remove the files in earlier passes (otherwise they would not be visible on rerun).

 

All other software was halted - scheduled Virus Scan was cancelled to ensure no interference - computer was not touched for those 7 hours during failed run.

 

FYI: Am interested in up grading to Pro - but need basic functions (free ones) to work before spending money on the Pro.

Link to comment
Share on other sites

Hi,

 

Would you please try to choose the "Random Data 1 pass" , the recommended item, and do a erase again? 

 

The recommended one is safe and fast, if the issue mentioned above still happens, please try to provide us a screenshot to further test this. Is that ok?

 

Thank you for supporting our software.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...