russ Posted June 7, 2015 Report Share Posted June 7, 2015 My Asus laptop has Windows Vista. Since I do not use this as my main computer, I never updated to Windows 7 or 8. But I would still like to use it. The problem is Windows will work for a while and then it freezes up and the little downlaod cirle icon continues to rotate as is it is downloading a web page but never does. I have to do a factory restore to get Windows to work again. Sometimes I can go for a month before this happens and sometimes a few days. Does anyone have an answer Operating system:Windows 7 Home Premium (64 bit) Service Pack 1 System root: C:Windows Available physical memory: 7933 MB CPU: AMD Phenom II X2 521 Processor Drive Info: C: 687.03 GB D: 11.06 GB Internet Explorer: 11.0 Link to comment Share on other sites More sharing options...
WiseCleaner Posted June 9, 2015 Report Share Posted June 9, 2015 Please reupload the screenshot, thank you! Link to comment Share on other sites More sharing options...
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