terry

I'm sorry, could you tell me more information?

Hi, I'm sorry, I can't open the screenshot, could you re-upload it? Thanks,

Hi, I'm sorry, I can't open the screenshots, could you upload them with our forum function? Thanks,

Hi, 請重置IE代理服務器選項為空。具體方法下如： 運行IE，單擊“工具” - "Internet選項"－“連接”－勾選“從不進行撥號連接”。 重啟你的IE

Hi, I think you need to re-avtive your windows with your license key.

Hi, I'm sorry, I don't clear what your mean, could you proivde more information? thanks,

Hi, I need more information to find what the problem. Please provide more information and some screenshots if it's possible. thanks,

Please tell me what your questions?

Hi, I think that Wise PC 1stAid can help you to fix the issue. Please try the following soluions in Wise PC 1stAid. 2 - (Can not open links) 3 - (Hyperlinks in IE Can't be opened) 12 - (Running speed of PC is too slow) Best regards,

Hi, Could you re-upload the screenshot? Thanks,

Hi, Please proivde a screenshot what you receive the error message. Thanks,

Hi, I'm sorry, I don't clear what your mean, could you provide more information? Thanks,

Hi JAM, I think that you need to re-install drive for your printer. If you can't install the drive, please tell me what your printer, I will try to write a drive install manual for you. Best regards,

I'm sorry, I need more information to find what the problem. Could you tell me more details? Thanks,

Hi, Please try to disable some Google Chrome. To disable plug-ins, visit the Plug-ins page at chrome://plugins/. Find the plug-in you’d like to disable and click disable. I hope this information is helpful for you. Best regards,

Hi, I think Wise PC Aid may help you to fix the problem, did you try it? If not, please try Wise PC 1stAid first, if the program can't help you to fix the issue, please let me know. Thanks,

Hi, Please tell me what your question, I will try to help you. Thanks,

Did you try to open the folder from your desktop? If so, please make a screenshot to me, and I will try to find what the problem. Thanks,

Please try the following solution. 1. Press "Win+R", and type "regedit" and click "OK". 2.Browse to the following registry key: HKEY_CLASSES_ROOT\.exe 3.With .exe selected, right-click (Default) and click Modify… 4.Change the Value data: to exefile If you can't run the regeditor, you sould to restore your registry by Windows CD or WinPE.

Hi Kannampilly, I'm sorry for delay! Based on your description, I’m 98% sure that your anti-virus software or firewall may have blocked the installer from executing the file "is-GLMTD.tmp” it released temporarily. (The file name may vary in every installation.) Please turn off your anti-virus or firewall before the installation begins. This is why you can install the program to drive D, but can't install it to drive C. Any troubles, please let me know. Terry,

Hello Soho, I'm glad to head this. The files only valid for Win7 both 32bit and 64bit, and yes, they are safe. I only try to reset some values to system default values. Regards,

Hello, Please try to enable thumbnail previews. 1. Download the attached file and unzip it to any folder. 2. Double click the file "Enable_Explorer_Thumbnails.reg" to import in your registry. Restore your file associations. 1. Download the attached file - Default_MP3.zip and unzip it to any folder. 2. Double click the file "Default_MP3.reg" to import in your registry. When you imported above files, please reboot your PC and check again. Any problem, please let me know. Enable_Explorer_Thumbnails.zip Default_MP3.zip

Hello again, Our engineers have tested for the issue, but we can't reproduce the issue. We need more information to test again, thanks.

Hello donar, Your mean that your firefox disappeared or other? Please advice, thanks,

Hello, I think Wise Care 365 or Wise Registry Cleaner can help you to fix the issue. (Please use "System tuneup" feature.)