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clayto

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Posts posted by clayto

  1. For several weeks I have been struggling to get Reminder to make a sound when displaying a Reminder Notification, as it used to do. I have tried many times to implement advice from Wise Help & Support (and others) without success. All fixes have failed

    The issue concerns choosing Default sound and Custom sound. The Custom sound box has a preinstalled .mp3 sound link which does not work, presumably because there is no such file in my System Sounds. And the problem is that it cannot be removed or replaced by an alternative file, .mp3 or .wav

    I would have thought this would be fairly straightforward, especially in the case of Custom --- but it is not. I have tried re-installing the app and many other fixes none of which have worked

    I hope someone here will have a solution! 

  2. I have been having problems using several Wise products which have previously worked OK. Most important is Wise Care which I cannot run (or update). It gets stuck, soon after scan starts, on "useless files". Nothing then works.  It displays about a dozen error notifications which say "cannot allocate the Dib handle". The separate Wise Cleaner also will not launch, and Reminder works but generates error notifications while other programs are in use. What is going on and how can they be repaired? 

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