jkcharlie
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jkcharlie last won the day on August 18 2017
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yes, I tried uninstalled and reinstall, but same thing still happens.
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every time when I click wise care 365, two same windows will open, and also an error message keep showing.
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thank you, yes, I did the clean boot, but still got the same error.
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thank you so much, I've tried to upgrade my graphic driver to the latest version, and also disabled the Kaspersky Total Security, but when I tried to defrag registry again, still the same thing happened, I still got the same error.
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thank you so much for helping me, I do understand how to do , here is the error message, please see below.
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thanks. I don't know how to find the error message, I clicked the WiseRegCleaner.exe, and the WiseRegCleaner windows shows up, but I didn't see any error message. and I was trying to upload the WiseRegCleaner.exe , but it says I don't have permission to upload this kind of file.
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thank you very much for helping me, I've tried to do the registry defrag by using the two old version that your provided, but I got the same error.
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thanks, yes,I had used the old version of wise care 365 to do the registry defrag few month ago, it worked well, and I tried to use the wise registry cleaner early this morning, but I got the same error. same thing happened.
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it's ok, I installed Kaspersky total security.
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sorry, I forgot to mention that the OS version is home. the system is full retail version, I purchased it from Microsoft.
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Thanks very much, my PC is a desktop computer, the system is Microsoft windows 8.1 64 bit. here is the hardware details :
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Hello, when I was trying to use the Registry Defrag and after I click analyze, and an error massage will shows up, anyone who knows how to figure out this problem? thank you.