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saad

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Everything posted by saad

  1. "Shred file/folder" Recycle bin Context Menu not working in Wise Care 365 Free edition. When I open it from the Recycle bin's Context Menu, it opens the Wise Care main window and does nothing.
  2. Is this ever going to be fixed?
  3. saad

    Disk Defrag

    As I suggested before, this has changed in the latest version of the program (9.6.3).Thank you.
  4. saad

    Disk Defrag

    I think "Analyze" should be above "Defragment" and "Full Optimization".
  5. I think "Apple Software Install Cache" should be removed from the Common Cleaner. Can't repair/Modify the installation of iTunes when installer files are removed. Also, iTunes does not completely uninstall when these files are missing. C:\ProgramData\Apple\Installer Cache C:\ProgramData\Apple Computer\Installer Cache It is not recommend to remove the installer files. Please see a response from Apple. https://discussions.apple.com/thread/6484542
  6. Your program does not detect Install source traces. Every known registry cleaner program detects these traces.
  7. Security reason? That is weird. It is completely safe to remove this kind of traces. Have you heard about Registry First Aid and Ace Utilities? These programs are in business for the last 20 years or more. I have tried both and they do detect and remove this kind of traces.
  8. I think there should be an option to delete locked temp files on system reboot.
  9. Also, it does not delete some invalid shortcuts.
  10. saad

    Issue with Disk Eraser

    I have a Windows 8.1 64-bit system and I have installed the latest version of your Wise Care 365. When I run 'Disk Eraser', I get a warning window telling me that "A serious mistake has been found in your partitions. Please check your partitions by some disk utilits first." I ran Windows disk check utility and it didn't find any error on the disks. This is a false alarm. By the way "utilits" is misspelled in this window.
  11. saad

    Issue with Disk Eraser

    Like I said I also reported this issue to Wise Care support and finally they replied back today: Dear Sir/Madam, Thanks for your email. We'd like to help with the issue. The error you mentioned is a Disk Partition Table error, please run a software named DiskGenius to check and fix this error. Thanks for your support! Any further questions, please feel free to contact us. ------------------------------- I was able to figure out the issue. I have Paragon Hard Disk Manager 14 Pro (http://www.paragon-software.com/home/hdm-professional/) on my system. I have created a Backup Capsule to store a backup image of the system. Wise Care has an issue with that Backup Capsule. I removed the Paragon Backup Capsule and ran Wise Care, everything was fine. The reply from Wise Care Support was very irresponsible. The program they suggested, GeniusDisk, is not even Windows 8/8.1 compatible. What if someone has bought that program and tried to fix partition tables? Wise Care support needs to be more professional. I'm a coder and Linux expert. I test some known Registry Cleaning and Disk Management softwares. I never saw any program's support so unprofessional like Wise Care. I suggest that Wise Care support should see if their program also has an issue with Acronis True Image's SecureZone.
  12. saad

    Advanced Cleaner issue!

    Advanced Cleaner didn't remove empty Start Menu folders after removing the invalid shortcuts.
  13. saad

    Advanced Cleaner issue!

    I tried that too before I post the issue. By the way, you need to know the program a little more!
  14. saad

    Issue with Disk Eraser

    If there is an issue with the physical drives, how come your program's Disk Defrag won't produce it? Any disk defrag utility will produce if there is any issue with the physical drives. I tried Diskeeper, PerfectDisk and O&O Defrag to see if they produce an error on the physical drive, none!
  15. saad

    Advanced Cleaner issue!

    It is accessible through Advanced Cleaner also!
  16. saad

    Issue with Disk Eraser

    It works Ok on a Windows 7. This program has this issue on Windows 8/8.1! Which Windows are you using?
  17. saad

    Issue with Disk Eraser

    Hi, I don't think you guys even have looked into this issue on your systems. First you should try looking into issues on your systems and if you're not able to reproduce the issue then ask customer to provide more info to analyze the issue on customer's system. I have tried your program on three different systems, all with Windows 8.1 64-bit, same issue on all three systems. I don't post system snapshots in forums. I have sent all the info to Wise Care Support before I post it here, no answer until now. I have uninstalled your program from my systems.
  18. saad

    Issue with Disk Eraser

    You misunderstood the question. Please have someone else take a look.
  19. There should be an option to send the found files to Recycle Bin. Also an option to change wiping algorithm for secure deletion of the files.
  20. By the way, how many 'pass' does it use when wiping files?
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