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saad

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Posts posted by saad

  1. I think "Apple Software Install Cache" should be removed from the Common Cleaner. Can't repair/Modify the installation of iTunes when installer files are removed. Also, iTunes does not completely uninstall when these files are missing.

     

    C:\ProgramData\Apple\Installer Cache

    C:\ProgramData\Apple Computer\Installer Cache

     

    It is not recommend to remove the installer files. Please see a response from Apple.

     

    https://discussions.apple.com/thread/6484542

     

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  2. Thanks for your feedback.

    Yes, for security reason Wise Registry Cleaner doesn't detect  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\

    but Wise Registry Cleaner detect HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders which is safer than above registry key.

     

    Security reason? That is weird. It is completely safe to remove this kind of traces. Have you heard about Registry First Aid and Ace Utilities? These programs are in business for the last 20 years or more. I have tried both and they do detect and remove this kind of traces.

  3. Like I said I also reported this issue to Wise Care support and finally they replied back today:

     

    Dear Sir/Madam,
     
    Thanks for your email. We'd like to help with the issue.


    The error you mentioned is a Disk Partition Table error, please run a software named DiskGenius to check and fix this error.

    Thanks for your support!

    Any further questions, please feel free to contact us.

    -------------------------------

     

    I was able to figure out the issue. I have Paragon Hard Disk Manager 14 Pro (http://www.paragon-software.com/home/hdm-professional/) on my system. I have created a Backup Capsule to store a backup image of the system. Wise Care has an issue with that Backup Capsule. I removed the Paragon Backup Capsule and ran Wise Care, everything was fine.

     

    The reply from Wise Care Support was very irresponsible. The program they suggested, GeniusDisk, is not even Windows 8/8.1 compatible. What if someone has bought that program and tried to fix partition tables? Wise Care support needs to be more professional.

     

    I'm a coder and Linux expert. I test some known Registry Cleaning and Disk Management softwares. I never saw any program's support so unprofessional like Wise Care.

     

    I suggest that Wise Care support should see if their program also has an issue with Acronis True Image's SecureZone.

  4. I.e., after you cleaned the invalid shortcuts through Advanced Cleaner, do you run the common cleaner - invalid start menues, clean them, but they are not cleaned?

    I tried that too before I post the issue. By the way, you need to know the program a little more!

  5. If there is an issue with the physical drives, how come your program's Disk Defrag won't produce it? Any disk defrag utility will produce if there is any issue with the physical drives. I tried Diskeeper, PerfectDisk and O&O Defrag to see if they produce an error on the physical drive, none!

     

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  6. Hi,

     

    I don't think you guys even have looked into this issue on your systems. First you should try looking into issues on your systems and if you're not able to reproduce the issue then ask customer to provide more info to analyze the issue on customer's system.

     

    I have tried your program on three different systems, all with Windows 8.1 64-bit, same issue on all three systems.

     

    I don't post system snapshots in forums. I have sent all the info to Wise Care Support before I post it here, no answer until now.

     

    I have uninstalled your program from my systems.

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