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donut

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Posts posted by donut

  2. This webpage is not available

    in Computer Trouble-Shooting Discussion

    Posted

    Hi there, 

     

     

    We'd like to help you with the issue.

     

     

    Please Check your web address and Internet connection

     

     

    Double-check the URL in the address bar to make sure you're going to the right web address. If you've confirmed that you're going to the right web address, check whether you can open the same webpage in another browser. If you can't see the webpage in any browser, the webpage may be temporarily down. You should also make sure you're properly connected to the Internet.

     

     

    Thanks!

  6. What is bootup booster?

    in Wise Care 365

    Posted

    Hi there.

     

    Wise Bootup Booster is a tool to show your startup time and also can help you speedup the bootup time, but you need to switch on/off some services/startup items as you wish to speed up manually.

     

    And you can disable it at Windows Startup.

     

    Thanks!

  7. How to remove unwanted items on desktop?

    in WiseCleaner Advices & Suggestions

    Posted

    The desktop is the mainstay for all users of laptop and desktop computers -- it's the place to store temporary files, post notes and do all the tasks that computer users do. Some people don't mind if their desktop is cluttered with lots of icons, while others feel the need to have a clean slate to work with. If you're having issues with deleted or unwanted items on your desktop -- including links to things you may have downloaded -- it can be frustrating when they won't go away. To fix the problem, start with the simple stuff and then move on to more involved steps for removing those unwanted items. 
     

    Right-Click

     

    ·         The first thing to try is to send the file to the trash. To do this, right-click on the file on the desktop and then select "Move to Trash" or a similar function from the menu that appears. In the best-case scenario, the item will peacefully be moved to your computer's trash; if not, you may see an error message that will give you information about how to remove the item.

     

    Task Manager

     

    ·         If the item is in use, it may not move to the trash until you close it from the location where it is in use; this means you have to know where the item is in use. One way to find out is to look at the Windows Task Manager, which shows you all the current processes, programs and activity currently happening on your computer. To open it, right-click on your taskbar and then select "Task Manager." From there you'll be able to remove or delete any of the unwanted items.


    Download Manager

     

    ·         If you've stopped a download in the middle of the download process, you may be encountering issues because the file is only partially loaded. One possible solution to this may be to remove it from your from your Web browser and find your downloads. Click on the name of the item that is stuck on your desktop -- if it's listed there -- and then press "Delete."

     

    Add/Remove 

     

    ·         Another option is to try removing the icon using your computer's Add/Remove function, which can safely remove applications. On a Windows computer, select "Control Panel" from the Start menu and then click "Uninstall a program." Look for the program or item you want to remove and click "Uninstall." If this process does not work, try a third-party removal tool such as Wise Registry Cleaner to scan and remove junk items.

  8. How to cancel printer jobs have sent to printer?

    in WiseCleaner Advices & Suggestions

    Posted

      After you've sent one or more documents to a printer, you can display the print queue through the Windows Notification area and selectively cancel print jobs in the queue. If the document you want to cancel is currently printing but doesn't appear in the print queue, it means that Windows already sent the document to the printer, which is holding it in memory. Cancel the document using the printer buttons or power cycle the printer to clear the document from its memory.

     

    Instructions

     

    o    1

    Double-click the printer icon in the Notification area on the taskbar to display the print queue for the printer.

     

    o    2

    Click to highlight the print job you want to cancel, choose "Document' and select "Cancel" from the menu.

     

       

    o    3

    Select "Printer" and "Cancel All Documents" to cancel your print jobs and any other print jobs that your security settings allow you to cancel.

     

     

  25. Task Manager is not work

    in Computer Trouble-Shooting Discussion

    Posted

    Hi there,

     

    We’d like to help with the issue.

     

     

    Your issue may be caused by the following reasons,

     

    1.You use account that was blocked via the "Local Group Policy" or "Domain Group Policy".
     
    2. Some registry settings block you from using "Task Manager". 

     

     

     

    The following are the resolution and hope they will help you out.

     

    1. Verity that the "Local Group Policy" or "Domain Group Policy" doesn’t block you from using  "Task Manager".
     
              1.1 "Local Group Policy"
     
             a. Go to "Start" -> "Run" -> Write "Gpedit.msc" and press on "Enter" button.
     
             b. Navigate to "User Configuration" -> "Administrative Templates" -> "System" -> "Ctrl+Alt+Del Options"
     
             c. In the right side of the screen verity that "Remove Task Manager"" option set to "Disable" or "Not Configured".
     
             d. Close "Gpedit.msc" MMC.
     
             e. Go to "Start" -> "Run" -> Write "gpupdate /force" and press on "Enter" button.
     
             Note: If you are using Windows 2000, please follow KB q227302 instead stage "e".
     
                    Using SECEDIT to Force a Group Policy Refresh Immediately
                    http://support.microsoft.com/kb/q227302/
     
     
                1.2 "Domain Group Policy"
     
             a. Contact you local IT support team.
     
     
    2. Verity correct registry settings::
     
        a. Go to "Start" -> "Run" -> Write "regedit" and press on "Enter" button.
     
     
    Warning: Modifying your registry can cause serious problems that may require you to reinstall your operating system.
                    Always backup your files before doing this registry hack. 

        b. Navigate to the following registry keys and verity that following settings set to default:
     
    Windows Registry Editor Version 5.00
     
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
    "DisableTaskMgr"=dword:00000000
     
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\System]
    "DisableTaskMgr"=dword:00000000

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\]
    "DisableTaskMgr"=dword:00000000
     
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "DisableCAD"=dword:00000000
     
        c. Reboot the computer.
     

     

    Thanks!

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